- The Bartech Group Inc (Torrance, CA)
- …toward realizing the ideal state. Build design thinking capability within CX /Marketing Business Unit. Lead cross-functional teams in design of customer ... (Range): / hour: Salary: $134,800 - $202,100Lead multiple, cross-functional CX strategy projects to define optimal customer...service. Facilitate analysis of current state customer journey and lead the design of ideal state customer… more
- American Honda Motor Co Inc (Torrance, CA)
- …you to join our team to Bring the Future!Job PurposeLead multiple, cross-functional CX strategy projects to define optimal customer experiences and collaborate ... critical role in leading design research, experiment design , and visualization of customer experience strategy ....service. Facilitate analysis of current state customer journey and lead the design of ideal state customer… more
- American Honda Motor Co Inc (Torrance, CA)
- …the Future!Job PurposeHelp define optimal customer experience and facilitate multiple, cross-functional CX strategy projects. Play a critical role in leading ... design research, experiment design , and visualization of customer experience strategy ....service. Facilitate analysis of current state customer journey and lead the design of ideal state customer… more
- TTEC (Louisville, KY)
- …to develop and maximize a sale with the right combination of strategy , technology, and packaged solutions? You'll sell our business-to-business services to provide ... operational and technological excellence and position our customer engagement strategy beyond just outsourced services in providing amazing customer experiences.… more
- MetLife (NY)
- CX Lead City/Cities New York State(s) New York Country United States Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted ... value for customers against marketing priorities and vision. The CX lead will bring an outcomes- and...design collaboration between stakeholders. . Identify and engage design talents including design strategy ,… more
- Fors Marsh (VA)
- …strategic planning. * Leading new business and proposal efforts to support long-term strategy and expand Fors Marsh's federal CX portfolio. * Leading multiple ... that shape our lives. We look at human behavior from all angles to design targeted solutions that influence decision-making and move people to action. We are… more
- AdventHealth (Altamonte Springs, FL)
- …- Altamonte Springs, FL** **The role you'll contribute:** The Consumer Listening CX Program Manager at AdventHealth is focused on listening to the ... and decisions across the organization. As the Consumer Listening CX Program Manager, you will be responsible for leading...**The value you'll bring to the team:** . Initiate, lead , and deliver the Consumer Listening team's key strategic… more
- Mastercard (Arlington, VA)
- …serve as the customer lifeline to the Mastercard organization. In this role, you will lead the architectural strategy , design and development of scalable and ... policies Simplify and improve the cost/benefit of a function/service/architecture strategy Lead by example with hands-on approaches...establishing solution context and working with scrum teams to design and implement Driving the GCC CX … more
- LinkedIn (Mountain View, CA)
- …technology? We are looking for an experienced and passionate Sr. Manager, MarTech Channel Experiences ( CX ) Email Tech Lead to join our team. In this role, you ... industry best practices that will inform our long-term email technology strategy . + Optimize processes and workflows to achieve higher productivity,… more
- Capgemini (Chicago, IL)
- …their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market ... **Job description:** + Overall lead for Configure Price Quote (CPQ) Platform (Experlogix)....**Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Microsoft CX Dynamics 365 Experlogix CPQ Tech Lead_ **Location:** _IL-Chicago_… more
- Baylor Scott & White Health (Dallas, TX)
- …experience. **ESSENTIAL FUNCTIONS OF THE ROLE** Design and execute a comprehensive CX and UX research testing statistical analysis strategy . Build out the ... **JOB SUMMARY** As a Senior CX Researcher, you hold a pivotal role in...impact and showcasing an understanding of data driven user-centric design . Your role will involve translating research data findings… more
- Capgemini (Chicago, IL)
- …their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market ... **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Microsoft CX Dynamics 365 Tech Lead_ **Location:** _IL-Chicago_ **Requisition ID:**… more
- Wolters Kluwer (Columbus, OH)
- **Senior CX /UX Research Consultant - Remote or Hybrid R0040451** As a **Sr. CX /UX Researcher** , you will join the User Experience department of Wolters Kluwer's ... the necessary data for decision-making regarding products and will lead the team through the entire process of developing...This is done in accordance with the principles of Design Thinking and Lean Startup in a corporate environment.… more
- Capgemini (Chicago, IL)
- …their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market ... Sales Cloud Experience is needed with experience on various modules example Lead , Opportunity Management, Forecasting + Experience with Sales CoPilot or GenAI… more
- Comcast (Philadelphia, PA)
- …tasks as necessary. + Review copy drafts for technical content requests. + Lead and drive customer experience communications strategy . + Writes, reviews, edits, ... Experience (DX) and Marketing teams to ensure copy and design complement one another and are aligned with other...with other customer-facing content and experiences. + Improve quality design and enhance user experience. Skills & Requirements: +… more
- Information Technology Strategies (Washington, DC)
- …support as needed. + Will lead and participate in sessions that leverage CX /UX design methods and strategies. + Will translate user needs into concepts, ... CX vision, tradeoffs, and decisions. + Will lead efforts to develop and implement design ...all products. + Will drive a plain language content strategy to facilitate an easy-to-understand user experience for all… more
- Insight Global (Washington, DC)
- …qualitative research, creating journey maps and personas. Project Role Responsible for: Set overall strategy for the project Lead and manage a team of 4-6 people ... to obtain a Public Trust security clearance Experience leading a customer experience ( CX ) / service design project Project Management Certification (eg, Project… more
- Capgemini (Atlanta, GA)
- …their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market ... We are seeking an experienced and dynamic individual to lead our consulting sales process across multiple Oracle SaaS...process across multiple Oracle SaaS pillars (ERP, SCM, HCM, CX ). The ideal candidate will be responsible for driving… more
- MetLife (NY)
- …future needs of the customers, aligned to customer journeys, business goals and larger CX strategy . + Manage CX opportunities and articulate solutions ... Customer Experience and Design Manager City/Cities New York State(s) New York...Marketing organization is evolving to enable our Next Horizon strategy . The organization has outlined a new vision -… more
- Sanofi Group (Bridgewater, NJ)
- **Associate Director, Omnichannel Strategy , US Vaccines** To enable Sanofi's Play to Win ambition, and to compete and win in an ever-changing and increasingly ... Operations and Execution Team, of which the Omnichannel Engagement Strategy Team for US Vaccines plays a critical role....new ways of working, have a proven ability to lead projects, and the agility to adapt to evolving… more
