- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent ** **Job Details** **Job Location** Chicago, IL **Remote Type** Optional Work from Home **Position Type** Full Time **Education Level** ... Shift Available: Monday thru Friday, 7:00am to 12:00pm** **STATEMENT OF PURPOSE:** Call Center Agent will be responsible for providing high quality customer… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent ** **Job Details** **Job Location** Chicago, IL **Position Type** Full-Time/Part-Time **Education Level** High School/GED **Salary Range** ... all protected health information and HIPAA guidelines; + Answer inbound calls in call center and document all calls; + Make outbound calls to enroll members into… more
- The Hartford (IL)
- …a high level of ethics and integrity, where we place the customer at the center of everything we do. Our team values open communication and maintains a positive, ... will coach and guide you toward achieving your career goals. AS A SALES AGENT YOU WILL + Provide insurance recommendations, quotes, and issue policies. + Use a… more
- Robert Half Accountemps (Deer Park, IL)
- Description We are seeking a dedicated Onsite Call Center Agent to join our dynamic team. As an Onsite Call Center Agent , your primary function ... angry clients, as needed. 4. Building lasting relationships with clients and other call center team members based on trust and reliability. 5. Adhering to all… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose of the… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... POSITION OVERVIEW WORK-AT-HOME INBOUND INSURANCE AGENT We are hiring insurance agents who are...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Driveline (Taylorville, IL)
- …Education & Experience Requirements + High School Diploma or equivalent required + Some call center or customer service experience is preferred, but not required ... Field Support Agent Date Posted: 05/01/2024 Apply (https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/108306) + Employee...enter the calls into the system, correctly code each call , and enter comments detailing the issue and the… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...unexpected. When you partner with us, you're at the center of a vast network of experts who will… more
- Cayuse Holdings (Springfield, IL)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company… more
- Navient (Springfield, IL)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- Extra Space Storage (St. Charles, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Aurora, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Cicero, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Marriott (Springfield, IL)
- …other consumer needs. Responsibilities encompass managing platforms such as the Avaya Call Center Technologies, Nice/Incontact CCaaS Platform, Omilia IVR, Voice ... experience with ACD/PBX, adjuncts and interfaces in a multi-site call center environment. + Working knowledge of...Working knowledge of Nice CXone, Supervisor, Studio, and Max agent highly desired. + Working knowledge of various IVR… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Teleperformance USA (IL)
- …computer system + Proven oral & written communication skills + 6 months Call Center experience, preferred + Logical problem-solving skills + Availability to ... Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?...for assistance and/or possible processing payments + Track all call related information for auditing and reporting purposes +… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more