- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER AGENT ( EVENINGS ) We are looking for call center agents to support inbound and outbound customer service and sales ... performance. MCI assists companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - center… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
- Mass Markets (Wichita, KS)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more