- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Data Analyst ** **Job Details** **Job Location** Chicago, IL **Position Type** Full Time **Education Level** High School/GED **Travel ... **SKILLS AND EXPERIENCE REQUIRED:** + Proven working experience as a Call Center Analyst , or Business Operations Data Analyst ; + Technical expertise… more
- PNC (Chicago, IL)
- …valued and have an opportunity to contribute to the company's success. As a Data Analyst Senior - Tableau/BI Operations Support within PNC's Enterprise Data ... partners - Design, monitor and maintain reporting on the performance of big data platforms and tools - Organize, prepare content, and present updates to leadership… more
- DLA Piper (Chicago, IL)
- …veteran. Job applicant poster viewing center (https://mandatoryview.com/?LicenceId=09b17fa3-b781-4022-bfdd-ec61a570463c&ProductType=OnlineApplicant) ._ DLA Piper is, ... Together. If you are a highly talented Information Security Analyst , we want to hear from you! This position...mitigating practices + Ability to participate in a rotating on- call schedule Preferred Requirements: + 5 years' experience in… more
- Verint Systems, Inc. (Springfield, IL)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... more at www.verint.com. **Overview of Job Function:** The Client Analyst is responsible for survey design, data ...clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for… more
- Loyola University Chicago (Chicago, IL)
- …proactive updates to customers. Maintain call tracking accuracy. 3. Assign Service Center call tickets that cannot be resolved on the initial contact to ... SR CLIENT TECH ANALYST Thank you for your interest in Loyola...applications, and mobile devices. 5. Recover, restore, and maintain data recovery for upgraded as well as failing machines.… more
- Bob's Discount Furniture (Shorewood, IL)
- …Currently, Bob's supply chain includes 5 Distribution Center locations. The Distribution Center Business Analyst develops data models to meet the needs ... through the use of relational databases within various reporting programs and maintains data integrity by working to eliminate redundancy. The DC Business Analyst… more
- Paylocity (Schaumburg, IL)
- …lines of business, time zones, and skills + Responsible for daily, weekly, and monthly call center reports which highlight call center performance ( ... Launch your career with us! Position Overview The Workforce Management Analyst administers the Workforce Management (WFM) system for Paylocity's contact centers.… more
- JPMorgan Chase (Chicago, IL)
- …capabilities, and skills** + 3+ years of experience in customer service, operations, or call center environment + Ability to work from 9:30 am - 6:00 ... As a Loan Servicing Analyst , you are a trusted member of the...help research and solve issues for our Client Contact Center . Communicate through Zoom, email, and phone to build… more
- Aspen Dental (Springfield, IL)
- …years in Advanced Excel andSQL + 1+ year in BI Tool such as Tableau **Preferred Qualifications** : + Marketing background a plus + Call center background a plus ... this position, you would be joining our fast-growing contact center team that thrives on innovation, growth, and development....on innovation, growth, and development. As a Conversation Design Analyst , you would be working closely with the AI… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- **Legal Assistant (Management Analyst I)** **Category:** Administration **Main location:** United States, Illinois, Chicago **Position ID:** J0424-1173 **Employment ... is growing, and we are looking for dedicated, highly motivated Legal Assistant's (Management Analyst I) to join our team supporting a large government contract. As a… more
- Discover (Riverwoods, IL)
- …along the way with a rewarding career. As a Senior Associate Incident & Threat Analyst you perform all phases of the incident response lifecycle as well as forensic ... The role of the Senior Associate Incident & Threat analyst is an exciting and constantly evolving role in...function. You must be willing to participate in an on- call rotation and contribute during off-hours as needed. **Minimum… more
- Ford Motor Company (Springfield, IL)
- …and into the new era of electrification. The Parts & Service Fleet Bid Analyst will take ownership of the entire government bid process to include researching all ... government bids, all awarded contracts, tracking all government bid data and ultimately, automating the reporting to summarize the data . They will also work… more
- Vaco (Springfield, IL)
- …the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its ... For more information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical… more
- Nestle (Franklin Park, IL)
- …nutrition for patients and consumers. **Position Summary:** We are seeking a Sr Analyst Cost Accounting is to support the business monthly forecasting and reporting ... process in a factory setting. The Sr. Analyst Cost Accounting is responsible for monthly reporting out...**Responsibilities:** + Partners with functional owners to build cost center budgets and analyzes actual spending & updates budget… more
- Ford Motor Company (Springfield, IL)
- …Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to ... customer experience. Use your marketing, sales, and service expertise to turn data -driven insights into innovative solutions that enhance sales and customer loyalty.… more
- Serco (Rock Island, IL)
- …decision support tools within the Enterprise Resource Planning (ERP) Solution, Logistics Data Analytics Center (LDAC), ASC Redstone Arsenal Detachment (LAN), ... **Position Description** Looking for a Logistics Analyst SME opportunity at a place you can make a difference every day? Discover this great opportunity as part of… more
- Evolent Health (Springfield, IL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... as we solve complex business problems. **Collaboration Opportunities:** The Analyst , Actuarial will produce reports to solve complex business challenges,… more
- CVS Health (Springfield, IL)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... of Members: Through the use of care management tools and information/ data review, conducts comprehensive evaluation of member's needs/eligibility and recommends an… more
- Insight Global (Chicago, IL)
- …mass data imports/updates as needed Partner with the Business Systems Analyst , Call Center Operations to identify opportunities for improvement ... and serves as the go-to resource for all CMR data management and reporting best practices. Core Responsibilities Support...Lead in administering NICE CXone for the inside sales call center , which includes: Managing and responding… more