- Stellantis Financial (Dallas, TX)
- …and Experience: Preferred minimum of 4 years of experience in a collection or call center environment Preferred minimum of 2 years of Tableau experience ... and communicate off-phone activity reports, staffing issues, performance measures and call statistics. Analyze statistical data and provide report generation to… more
- USAA (Plano, TX)
- …You will lead business schedule processes and data to ensure effective integration with strategic call center suppliers. This role also, monitors the call ... **The Opportunity** **The Opportunity** As a dedicated **Workforce Management Analyst Senior (Real-Time** ), you will be responsible for...6 or more years of experience in workforce management planning within a contact or claims center … more
- Chewy (Richardson, TX)
- …+ Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or equivalent experience ... **Our Opportunity:** As a CS Real Time Analyst , you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance… more
- Comcast (Plano, TX)
- …CB Global Security Software Development team build experiences that our Security Operations Center and CB Global Security customers trust and love. We support many ... cyber security initiatives. We are looking for a software engineering-savvy business analyst with experience working in the Software Development Lifecycle who will… more
- Robert Half Technology (Plano, TX)
- …Exchange Online; and other applications as needed; limited SQL support. * Coordination, planning and communication of IT projects as well as documentation of any ... and support security policy and procedures. * Be on call to support the infrastructure as needed. * Identify...exercises. * Work closely and support the Senior Network Analyst and the Application's team to provide deep security… more