- Marriott (Raleigh, NC)
- …other consumer needs. Responsibilities encompass managing platforms such as the Avaya Call Center Technologies, Nice/Incontact CCaaS Platform, Omilia IVR, Voice ... N **Position Type** Management **JOB SUMMARY** The Engagement Channel Analyst role entails being an integral part of a...experience with ACD/PBX, adjuncts and interfaces in a multi-site call center environment. + Working knowledge of… more