- Novo Nordisk Inc. (Plainsboro, NJ)
- …information (eg, clinical overviews, formulary dossiers, online evidence repository) Performs quality assurance review of after-hours calls handled by vendor ... find better and more innovative ways to improve their quality of life. We're changing lives for a living....include but is not limited to: Creating/revising Customer Care Center scripts, internal product training, staffing medical booths at… more
- TEKsystems (Renton, WA)
- …that drive and/or reduce sales to improve the customer experience * Direct supervision of Call Center Quality Assurance Coordinators * Enforce policies, ... * Develop reporting KPI's Additional Skills & Qualifications: * 1-3 years' experience in call center quality assurance * High School Diploma or GED at… more
- Antech Diagnostics (Loveland, CO)
- …weekly, monthly and annual results + Ability to partner with other team members of the Call Center Quality Assurance team as well as team training ... or near Loveland, CO** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech...focus of this role is providing support to the Call Center Managers and Supervisors in the… more
- Penn Medicine (Radnor, PA)
- …to correct system issues and problems that impact services provided by the Call Center . + Conduct Quality Assurance telephone call assessments and ... our future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 King of… more
- TEKsystems (Memphis, TN)
- …analysis of monitoring results and provide feedback and recommendation to call center service quality assurance manager. + Effectively monitor chat and ... of monitoring results and provide feedback and recommendation to call center service quality assurance manager. + Majority of questions from their team… more
- dsm-firmenich (Cromwell, CT)
- …scientific support for cross-functional teams including regulatory, global and regional marketing, consumer call center , quality assurance and global ... the ability to work at a fast pace while maintaining a high level of quality and attention to detail. The ideal candidate should have a collaborative mindset and… more
- Regions Bank (Hattiesburg, MS)
- …year of call center experience **Preferences** + Previous quality assurance or business-specific customer service experience **Skills and Competencies** ... + Reviews active and/or recorded interactions to assess overall call quality which includes soft skills, accuracy of information and compliance… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Job Profile Title Research Coordinator Job Description Summary The Quality Assurance Analysis will work within the… more
- Woodforest National Bank (The Woodlands, TX)
- …the coordination and facilitation of call calibration sessions for call center staff. Key Responsibilities: . As a Quality Assurance Specialist I, ... Qualifications/Experience: . 1 years' experience providing quality assurance analysis in a similar contact center ...Negligible amount of travel expected. Working Conditions: . Professional call center environment with extensive use of… more
- Ventura County (Ventura, CA)
- Quality Assurance Program Administrator Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4465741) Apply Quality Assurance Program ... an eligible list. EDUCATION, TRAINING, and EXPERIENCE Considerable data analytics and quality assurance experience coupled with considerable experience in data… more
- Olympus Corporation of the Americas (Westborough, MA)
- …values by staying **True to Life.** **Job Description** The Sr. Manager, Business Development Quality Assurance will support Quality Assurance M&A ... training, and execution to those plans which requires close collaboration with the Quality Assurance sub-functions. **Job Duties** + Perform due diligence and… more
- Providence (Vancouver, WA)
- …+ Be responsible for improvement in training and development in production, efficiency, quality and automation for call center training, prior authorization ... required for this role. Daily work involves an inbound call center setting that communicates directly with...Health Plan is calling a Supervisor, Pharmacy Training and Quality Assurance who will:** + Supervise a… more
- Eaton Corporation (Galesburg, MI)
- …summary** Eaton Enterprise Center of Excellence is currently seeking a Quality Assurance Specialist, someone who is detailed-oriented and passionate about ... Eaton's AER HQ Headquarters division is currently seeking a Quality Assurance Specialist. This position will support...in your job search, application or interview process, please call us at ### to discuss your specific need.… more
- Camping World (Greenville, NC)
- …is focused on completing the daily functions required to support the Quality Assurance function of the Contact Center by completing the list of job duties ... assigned. **Essential Job Functions:** + Participates in design of call /e-mail monitoring formats and quality standards. +...internal support groups as needed. + Coordinates and facilitates call calibration sessions for call center… more
- EssilorLuxottica (Mcdonough, GA)
- …FUNCTION** The Quality Assurance Manager directs and coordinates overall quality department activities for the Distribution Center / Warehouse to ensure ... Manager - Quality Assurance Date: Apr 12, 2024...cross functional teams Continuous Improvement Approach within the distribution Center to make sure of Zero Defects by working… more
- WSP USA (Louisville, KY)
- This Opportunity WSP is currently initiating a search for a **Full-Time** ** Quality Assurance Analyst.** This position will be based out of **Louisville, KY.** ... Service Representatives (CSRs) for both inbound and outbound calls. + Image review quality assurance . + Participates in calibration exercises. + Participates in… more
- Omaha Children's Hospital (Omaha, NE)
- …and people with disabilities. **A Brief Overview** The Access Training & Quality Assurance Specialist delivers training to Patient Access Specialists, ... **Schedule: Monday-Friday 8:30a-5p w/ On Call Rotation** At Children's, the region's only full-service...department training topics as assigned. The Access Training & Quality Assurance Specialist assists with ongoing education,… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …our core values by staying **True to Life.** **Job Description** The Clinical Quality Assurance Manager reports directly to the Executive Director of Clinical ... Quality Assurance and provides support to ensure...Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs… more
- TTEC (Austin, TX)
- …days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working **ON-SITE in Austin, TX,** you'll be a ... finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the...+ 6 months or more of customer service and call center experience + Understanding, interpreting, and… more
- Fiserv (Berkeley Heights, NJ)
- …a global scale, come make a difference at Fiserv. **Job Title** Commerce Hub Quality Assurance Engineering Director **What does a successful** **Commerce Hub ... Quality Assurance Engineering Director do at Fiserv?**...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
