- Antech Diagnostics (Loveland, CO)
- …weekly, monthly and annual results + Ability to partner with other team members of the Call Center Quality Assurance team as well as team training ... or near Loveland, CO** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech...focus of this role is providing support to the Call Center Managers and Supervisors in the… more
- Penn Medicine (Radnor, PA)
- …to correct system issues and problems that impact services provided by the Call Center . + Conduct Quality Assurance telephone call assessments and ... our future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 King of… more
- Bank OZK (Little Rock, AR)
- Quality Assurance Specialist- Call Center + Job ID: 14009 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: ... initial recommendations for agent supervisor or call center management review. + Performs quality related...preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Bank OZK is… more
- ICF (Reston, VA)
- …Job Description The Quality Assurance (QA) Specialist, reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...in order to achieve a more productive and high quality work environment. Based on project needs, your schedule,… more
- TEKsystems (Thousand Oaks, CA)
- …should have excellent knowledge of call center procedures and expertise in quality assurance . Ultimately, a top-notch call center trainer should ... for scheduling and conducting training sessions for new and experienced call center agents, managing the training budget, and supporting employees to maintain… more
- Regions Bank (Hattiesburg, MS)
- …year of call center experience **Preferences** + Previous quality assurance or business-specific customer service experience **Skills and Competencies** ... + Reviews active and/or recorded interactions to assess overall call quality which includes soft skills, accuracy of information and compliance… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Veeva Quality Assurance Specialist (Abramson Cancer Center ) Job Profile Title ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Regulatory Affairs Office seeks a full-time Regulatory Affairs Veeva Quality Assurance Specialist to participate in the… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Job Profile Title Research Coordinator Job Description Summary The Quality Assurance Analysis will work within the… more
- Woodforest National Bank (The Woodlands, TX)
- …the coordination and facilitation of call calibration sessions for call center staff. Key Responsibilities: . As a Quality Assurance Specialist I, ... Qualifications/Experience: . 1 years' experience providing quality assurance analysis in a similar contact center ...Negligible amount of travel expected. Working Conditions: . Professional call center environment with extensive use of… more
- AON (Alpharetta, GA)
- Quality Assurance -Sr. Analyst As part of an...be tested on site for proficiency. + Knowledge of Call Center , related Quality and related ... by focusing on the development and support of our Quality Assurance as well as functional areas...be tested on site for proficiency. + Knowledge of Call Center , related Quality and… more
- Commonwealth Care Alliance (Boston, MA)
- …Controls Assurance programs, activities and reviews, including claims reviews; call center and digital communications reviews; Medicare Risk Adjustment, HCC, ... + Designs, builds, develops, assesses, and adapts clear and effective Quality Assurance and controls monitoring, audits/reviews, testing, reporting, and… more
- Ventura County (Ventura, CA)
- Quality Assurance Program Administrator Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4465741) Apply Quality Assurance Program ... an eligible list. EDUCATION, TRAINING, and EXPERIENCE Considerable data analytics and quality assurance experience coupled with considerable experience in data… more
- Olympus Corporation of the Americas (Westborough, MA)
- …values by staying **True to Life.** **Job Description** The Sr. Manager, Business Development Quality Assurance will support Quality Assurance M&A ... training, and execution to those plans which requires close collaboration with the Quality Assurance sub-functions. **Job Duties** + Perform due diligence and… more
- Eaton Corporation (Galesburg, MI)
- …summary** Eaton Enterprise Center of Excellence is currently seeking a Quality Assurance Specialist, someone who is detailed-oriented and passionate about ... Eaton's AER HQ Headquarters division is currently seeking a Quality Assurance Specialist. This position will support...in your job search, application or interview process, please call us at ### to discuss your specific need.… more
- City of Detroit (Detroit, MI)
- …Department policies and procedures. The CSQAA will assist in developing, creating, and implementing call center quality processes and procedures; as well as ... Customer Service Quality Assurance Analyst Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4501960) Apply Customer Service Quality … more
- EssilorLuxottica (Mcdonough, GA)
- …FUNCTION** The Quality Assurance Manager directs and coordinates overall quality department activities for the Distribution Center / Warehouse to ensure ... Manager - Quality Assurance Date: May 11, 2024...cross functional teams Continuous Improvement Approach within the distribution Center to make sure of Zero Defects by working… more
- WSP USA (Louisville, KY)
- This Opportunity WSP is currently initiating a search for a **Full-Time** ** Quality Assurance Analyst.** This position will be based out of **Louisville, KY.** ... Service Representatives (CSRs) for both inbound and outbound calls. + Image review quality assurance . + Participates in calibration exercises. + Participates in… more
- Omaha Children's Hospital (Omaha, NE)
- …and people with disabilities. **A Brief Overview** The Access Training & Quality Assurance Specialist delivers training to Patient Access Specialists, ... **Schedule: Monday-Friday 8:30a-5p w/ On Call Rotation** At Children's, the region's only full-service...department training topics as assigned. The Access Training & Quality Assurance Specialist assists with ongoing education,… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …our core values by staying **True to Life.** **Job Description** The Clinical Quality Assurance Manager reports directly to the Executive Director of Clinical ... Quality Assurance and provides support to ensure...Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs… more
- Teleperformance USA (Brownsville, TX)
- …+ At least 2 years' experience working in a sales and service based role in a call center or retail environment; + Experience in a high volume and fast paced ... The purpose of the role is to implement and operationalize an ongoing call listening operating rhythm to systematically understand customer demand (ie the reason for… more