- LogixHealth (Bedford, MA)
- …according to company standards + Retrieve voice messages from mail box and return patient calls within 24 hours; research inquiry if needed + Respond to patient ... provide appropriate information and route the request to the proper person + Provide patient with their claim balance as requested + Update patient 's insurance… more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title: Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours ... the remote option will be 2-3 times a week. Patient Experience Representative ( call center ) - Dental 1. Customer Service a. Demonstrates positive and… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have ... health equity? Do you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- TEKsystems (Boston, MA)
- Hiring a Call Center Customer Service Representative for one of our clients in Boston, MA (Please look over posting thoroughly before applying) This role is ... MANDATORY DURING TRAINING 2-3 WEEKS Must Haves: + Previous call center /customer service experience is a MAJOR...shifts require working every Saturday or Sunday. + Servicing patient calls and entering information into a computer system… more
- TEKsystems (Boston, MA)
- Hiring a Call Center Customer Service Representative for one of our clients in Boston, MA (Please look over posting thoroughly before applying) This role is ... experience. MULTIPLE SHIFT OPTIONS AVAILABLE Must Haves: + Previous call center /customer service experience is a MAJOR...shifts require working every Saturday or Sunday. + Servicing patient calls and entering information into a computer system… more
- LogixHealth (Bedford, MA)
- Purpose Provide supervision to Patient Call Center and provide backup support to Call Center Reps and Manager when work load requires. Duties and ... as needed 4. Answer questions from Team Leads and Call Center Reps 5. Enforce the existing...perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable… more
- Children's Hospital Boston (Boston, MA)
- …front desk (check in/out, collecting co-payments, etc.) and covering as needed for the call center . + Greeting and directing patients, families and visitors. + ... 74155BRJob Posting Title: Patient Experience Representative I (Otolaryngology)Department:Otolaryngology and... and staff schedules. + Provide cross-coverage in department call center , answering incoming calls, scheduling appointments… more
- Children's Hospital Boston (Boston, MA)
- 74147BRJob Posting Title: Patient Experience Representative I ( Patient Access, 40 hrs/wk, Days)Department:Ambulatory ... may vary between 7:00a - 7:00p. 100% onsite. The Patient Experience Representative I will be responsible...+ May be required to rotate in departments with call centers. + Patient Registration/Admissions/Discharge: + May… more
- Children's Hospital Boston (Boston, MA)
- 72872BRJob Posting Title: Patient Experience Representative (Waltham) 4:00pm-8:00pmDepartment: Patient ... helps with IV medication administration for multiple specialties throughout BCH. Patient Experience Representative 1. Customer Service administrative a.… more
- Beth Israel Lahey Health (Burlington, MA)
- …is respected and patient safety is preserved. **Job Description:** **The Patient Access Representative role is now eligible for a** **$1,000 sign ... Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and… more
- Atrius Health (Watertown, MA)
- …as Monday- Friday 1:00p- 5:00p, 20 hours per week.** This location is a call center -based position offering a remote schedule after training is complete, great ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. _SKILLS_ * Able to communicate in a… more
- Fenway Health (Boston, MA)
- …+ Promote, facilitate, and provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center staff with escalation calls ... Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119)...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more
- Baystate Health (Palmer, MA)
- …team performs the administrative tasks necessary to support exceptional patient -centered care; such as, reception, registration, demographic and insurance ... proficiency in the duties assigned. **Job Responsibilities:** **1)** Managing the Patient Experience: Greets patients promptly in warm, friendly manner demonstrating… more
- Beth Israel Lahey Health (Amesbury, MA)
- …Full-Time, on-site in Amesbury, MA. 40-hours per week, Monday-Friday, Day shift. Seeking Call Center experience in a Healthcare setting. Contributes to the ... be the first face of the organization when a patient visits and can have a dramatic impact on...their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the … more
- Fenway Health (Boston, MA)
- Call Center Triage Nurse (RN) - Hybrid Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Nursing Job Type Full-time Description Under ... and as a member of the care team, the Call Center Triage Nurse will be responsible...and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls +… more
- Fresenius Medical Center (Lexington, MA)
- …to address local business needs. + Provides general direction and oversight of patient admissions call center operations nationally pertaining to the ... appropriate local placement services. Designs and develops policies and procedures for call center and admissions staff providing general oversight for the… more
- Fresenius Medical Center (Lowell, MA)
- …2022 America's 'Most Loved Workplaces' by Newsweek + **NO Overnight, Sunday or on- call shifts.** + Major holidays off! (Thanksgiving, Christmas and New Years Days) + ... Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance… more
- Fresenius Medical Center (Attleboro, MA)
- …and 2022 America's 'Most Loved Workplaces' by Newsweek + NO Overnight, Sunday or on- call shifts. + Major holidays off! (Thanksgiving, Christmas and New Years Days) + ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more