- InnovaCare (San Juan, PR)
- …this employee may be assigned to support it. Assures coverage of Customer Service call center during normal operating hours. Documents member or provider ... enrolled Medicare beneficiaries and the organization in order to provide Member or Provider education, issues resolution,...information in system. Accomplish established metrics by the Call Center Management on a daily, weekly… more
- Oriental Bank (San Juan, PR)
- …for their accounts. + Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert ... part of our digital transformation! We have several Associate, Customer Service ( Call Center ) opportunities serving our customers while providing a best-in-class… more
- Banco Popular Puerto Rico (Guaynabo, PR)
- …On-site Service Representative Job Type General Description As a medicare advantage call center representative , you will be responsible for providing ... to follow up on requests, issues, or concerns. + Provide accurate and timely information and education to callers,...Meet or exceed quality and productivity goals, adhering to call center policies and protocols. + Participate… more
- Staff Management | SMX (Guaynabo, PR)
- …to be considered for this position!** Are you an experienced bilingual or Spanish speaking call center representative looking for a new opportunity? We are ... hiring immediately for a Customer Service Representative ! This is a full-time opportunity with on-site training...Lot 3, Street 1, Guaynabo, PR 00968. Job Types: Call Center , Customer Service Rep, Administrative/Clerical. Industry:… more
- Oriental Bank (San Juan, PR)
- …for their accounts. + Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert ... service? Join our Team, we have several Associate, Retail Channels ( Call Center ) opportunities to serve our customers while providing a best-in-class customer… more
- InnovaCare (San Juan, PR)
- …Description BUSINESS UNIT: MMM Holdings, LLC DEPARTMENT: Service Operations Department - Call Center POSITION: Customer Service Representative REPORTS TO: ... network and MMM & MSO, for the purposes of provide orientation, issues resolution, and provider satisfaction....or office staff. Assures coverage of Service Operations Department call center during normal operating hours. Documents… more
- Lincoln Financial Group (San Juan, PR)
- …**The Role at a Glance** We are excited to bring on a **Customer Service Representative ** to join our fast paced, high volume contact center team supporting our ... _Background Details_ The Life and Annuity Operations Team will provide you with several weeks of paid training where...grow in this fast-paced environment. As a Customer Service Representative , you will serve as the first point of… more
- InnovaCare (Guaynabo, PR)
- …employee may be assigned to support it. 2. Assures coverage of Customer Service call center during normal operating hours.3. Documents member or provider ... information in system.4. Accomplish established metrics by the Call Center Management on a daily, weekly and monthly basis. Some example metrics are breaks goal… more
- Liberty Latin America (PR)
- …Representative , you'll be responsible for providing internal support for our frontline call center agents, assisting them with unresolved problems that impede ... Customer Service efforts to provide the best customer experience and One ...ticketing system, calls, etc. Serve as liaison between the Call Center and other departments such as… more
- CAI (San Juan, PR)
- …Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider questions via phone ... **Job Description** We are looking for a Customer Service Representative to provide first point of contact...continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- FirstBank PR (San Juan, PR)
- …and philosophy. Organizational Structure & Business knowledge . Team work orientation . Call Center management knowledge . Client service skills and techniques . ... HR Services Representative Our Company AtFirstBank PR, we strive to...serve as the primary customer contact in an inbound call /service center environment utilizing knowledge base and… more
- Conviva (San Juan, PR)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Adecco US, Inc. (San Juan, PR)
- …scheduling or connections with internal specialists for assistance when needed in a call center environment. Requirements: . High School Diploma/GED . Prior ... at $13.00/hr., plus available overtime. As a Customer Service Representative , you will provide phone support to...and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated… more
- Olympus Corporation of the Americas (Ponce, PR)
- …Assistance* + 12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated culture that supports ... Training Resources and Learning & Development Programs + Paid Educational Assistance *US Only ** Center Valley, PA and Westborough, MA **Are you ready to be a part of… more
- HomeSafe Alliance (San Juan, PR)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network… more
- HomeSafe Alliance (San Juan, PR)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network… more
- Fresenius Medical Center (Caguas, PR)
- …apheresis, and ultrafiltration. The Inpatient RN will partner with the hospital to provide quality care to the patient and deliver care that provides a positive ... the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis +...physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
- Sutherland Global Services (San Juan, PR)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...Inquiries + Interpreting Medical Benefit Grids + Verification of Provider Participation + Credentialing Inquiries + Documentation + … more
- InnovaCare (San Juan, PR)
- …to coordination of care, data entry, claim review, coordination of orders, call center tasks, outbound outreach to providers and beneficiaries, identification ... UNIT: MMM Holdings, LLC DEPARTMENT: Pharmacy Services POSITION: Pharmacy Clinical Representative POSITION DESCRIPTION Serves as primary liaison between MMM Health… more
- General Motors (San Juan, PR)
- …if you live within a 50-mile radius of Cadillac Tower Warren MI or Austin Technical Center in Austin Texas you are expected to report to that location three times a ... admins, and report developers + Develop analytics tagging standards that provide consistency and efficiency, facilitate optimization insights, and streamline third… more