- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line… more
- TEKsystems (Boston, MA)
- TEKsystems is looking to hire a Call Center Team Lead to support a large call center client located in Boston, MA. ** FULL TIME ON-SITE ** Job ... regarding workload volume and staffing needs to meet departmental targets. Position : Call Center Team Lead Contract Duration: 6 months -… more
- ProMedica Health System (Evansville, IN)
- …the Manager of Operations for Paramount Dental and has oversight of the Call Center Representatives and Specialists. POSITION SUMMARY The Team Lead is a ... working supervisor with oversight responsibilities for call center representatives and specialists....identifying learning and/or training matters that will increase the team 's performance and efficiencies. 10. Additional duties, as assigned.… more
- Extra Space Storage (Midvale, UT)
- …sales conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on ... ways than one. But in order to maintain this lead , we need exceptionally motivated, capable, and driven people...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Speedway LLC (Enon, OH)
- …+ Performs repetitive data entry + Searches, interprets, selects and codes documents and records as needed + Operates various office equipment, software and/or tools ... required by the department to complete assigned tasks + Answers and responds to incoming phone calls and emails requesting support relative to the assigned department + Performs routine record filing and may be responsible for the set up and maintenance of… more
- TEKsystems (Detroit, MI)
- …tracking). A lot of listening to calls. Skills: Contact center , Inbound Call center , Supervisor, team lead , Call center , metrics, coaching, ... upselling, sales Top Skills Details: Contact center ,Inbound Call center ,Supervisor, team lead , Call center ,metrics,coaching,upselling,sales… more
- ManpowerGroup (Brookfield, WI)
- …free education up to a BS Degree. + Skill certification courses specific to Call Center , Accounting and Team Lead roles. + Recognition Programs - a time ... Skills.** All these terms make up our Insurance **Life & Health Call Center Agent.** This position is responsible for handling moderate to complex inquiries,… more
- Camping World (Greenville, NC)
- …in 42 states, Camping World has grown to become the prime destinations for everything RV. The Call Center Team Lead Trainer is required to provide ... extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle,...call center occupancy management and be the primary source of… more
- Banfield Pet Hospital (Vancouver, WA)
- …and hospital associates. + Create, direct and execute practice priorities pertaining to call center team development. + Document calls and resolutions ... process and procedures, as well as documentation within the call center and customer service functions of... and customer service functions of the practice. The Team Lead facilitates an environment which provides… more
- Universal Health Services (Tempe, AZ)
- …Specialist (FT) to join the team of compassionate, dedicated professionals. The Lead Call Center Specialist performs administrative functions to include ... timely evaluation with therapist and the acceptance of patients referred for services. The Call Center Lead will oversee the call center specialist… more
- The Mount Sinai Health System (New York, NY)
- In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with ... channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center...the various doctors' offices in our health system. The Lead Agent for the Access Center is… more
- Conduent (Hamilton, NJ)
- …of a culture where individuality is noticed and valued every day. **Job Description:** ** Call Center Lead ** **Hamilton, NJ** **Pay Rate: $23.00** **Join the ... Conduent Customer Service Team ** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a… more
- Rush University Medical Center (Oak Park, IL)
- …origin, disability, veteran status, and other legally protected characteristics.** **Position** Sleep Center Lead **Location** US:IL:Oak Park **Req ID** 5710 ... **Summary:** Supervises the operation of the laboratory of the Sleep Disorder Center , coordinating its diverse and multifaceted clinical and research endeavors under… more
- SOS International LLC (El Paso, TX)
- …be responsible for overseeing and managing you will lead a team of 10-50 Call Center Interpreters to ensure the highest level of customer satisfaction ... is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El...to accomplish assigned tasks, enhancing efficiency and precision. + Lead , schedule, and coordinate Team meetings, generating… more
- Mass Markets (Las Cruces, NM)
- …and procedures and the health of the account. Essential Duties + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... The Call Center Sales Manager oversees all aspects of our call center team . As a sales manager, you will ensure an exceptional customer experience… more
- Mass Markets (Melbourne, FL)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... and possess a strong work ethic. A background in call center operations management is required, and...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line… more
- Improveit Home Remodeling (Columbus, OH)
- …the management of a team of inside sales agents. Responsibilities include all team activities in our call center , reviewing, coaching, mentoring, and ... an ON-SITE role, working out of our Corporate Office Call Center in Columbus, Ohio. Phenomenally successful...ensure proper scripting of all Inside Sales agents, and lead quality. + Conduct training meetings with team… more
- Rock Region METRO (North Little Rock, AR)
- …CS call center representative is part of an on-site (non-remote) Customer Call Center team , who reports to the customer service manager. KEY SUCCESS ... Customer Service Call Center Representative North Little Rock,...+ Efficient use of time for individual support of team call flow goals + Thorough, accurate… more
- Emanate Health (West Covina, CA)
- …Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On ... Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. **Job Summary** Oversees the functions and workflow in the department and assists… more
- Wider Circle (Naples, FL)
- …strategic plans to achieve call center objectives and targets. + Lead and motivate a team of customer service representatives to deliver exceptional ... be responsible for overseeing all aspects of the Outreach Center management, including team leadership, performance optimization,...service and meet performance goals. + Monitor call center performance metrics and KPIs to… more