- Acosta Group (St. Louis, MO)
- ** Call Center Team Lead ** **General Information** **Company:** PRE-US **Location:** St Louis, Missouri, 63146 **Ref #:** M55793 **Function:** Corporate ... play a pivotal role in leading and developing a team of 10+ employees responsible for providing merchandising evaluation...+ Minimum of 2 years experience in a Contact Center Supervisor. + Experience in data analysis or employee… more
- TEKsystems (Boston, MA)
- …in response to inquiries about products and services. * Provide input to the call center management team regarding workload volume and staffing needs ... Description: Top Must Haves: 1. Team Lead /Supervisor experience 2. Competitive Edge...highly preferred. Assist in overseeing 2nd shift activities and call center representatives to ensure compliance with… more
- Extra Space Storage (Midvale, UT)
- …sales conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on ... ways than one. But in order to maintain this lead , we need exceptionally motivated, capable, and driven people...management team , corporate employees, on-site managers and call center team . **Offering a… more
- ABM Industries (San Francisco, CA)
- **Overview** We are seeking a motivated and experienced Call Center Lead to join our dynamic customer service team . As a Call Center Lead , ... The ideal candidate will have a strong background in call center operations, excellent leadership skills, and...commitment to achieving high levels of customer satisfaction. **Responsibilities:** ** Team Leadership:** + Lead and motivate a… more
- AutoNation, Inc. (Towson, MD)
- BMW of Towson Position Overview The We'll Buy Your Car Call Center Team Lead reports to WBYC Manager and is responsible for overseeing the WBYC process, ... providing support, establishing relations with customers, and motivating a team of WBYC Associates. The team 's role...motivating a team of WBYC Associates. The team 's role is to acquire additional inventory for multiple… more
- The Mount Sinai Health System (New York, NY)
- In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with ... channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center...the various doctors' offices in our health system. The Lead Agent for the Access Center is… more
- Conduent (Hamilton, NJ)
- …of a culture where individuality is noticed and valued every day. **Job Description:** ** Call Center Lead ** **Hamilton, NJ** **Pay Rate: $23.00** **Join the ... Conduent Customer Service Team ** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a… more
- Veterans Affairs, Veterans Health Administration (Decatur, GA)
- …accurately and timely to the appropriate clinician, pharmacy representative, or team as needed. Work also includes recording schedules and reconciling workload ... REQUIREMENTS AT THE GS-7 LEVEL TO QUALIFY FOR THIS POSITION. GS-07 - The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper… more
- Parsons Corporation (Centreville, VA)
- …experienced Benefits Call Center Supervisor to lead our Benefits Call Center team within a large organization of 10,000+ full-time employees. ... high levels of customer service and operational efficiency. + Lead , motivate, and support a team within...for improvement. + Act as a liaison between the call center team and other… more
- Rush University Medical Center (Oak Park, IL)
- …origin, disability, veteran status, and other legally protected characteristics.** **Position** Sleep Center Lead **Location** US:IL:Oak Park **Req ID** 5710 ... **Summary:** Supervises the operation of the laboratory of the Sleep Disorder Center , coordinating its diverse and multifaceted clinical and research endeavors under… more
- British Swim School (South San Francisco, CA)
- …of Franchise Business Owner and General Manager where applicable. Manage staff schedule of call center team including time off requests. Manages ongoing ... to follow schedules and enforce safety procedures. Ability to lead , supervise, train and coach associates, to include organizing,...supervise, support, train, coach, develop and retain a dynamic team of Call Center Representatives.… more
- British Swim School (Millbrae, CA)
- …of Franchise Business Owner and General Manager where applicable. + Manage staff schedule of call center team including time off requests. + Manages ongoing ... follow schedules and enforce safety procedures. + Ability to lead , supervise, train and coach associates, to include organizing,...supervise, support, train, coach, develop and retain a dynamic team of Call Center Representatives.… more
- SOS International LLC (El Paso, TX)
- …be responsible for overseeing and managing you will lead a team of 10-50 Call Center Interpreters to ensure the highest level of customer satisfaction ... is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El...to accomplish assigned tasks, enhancing efficiency and precision. + Lead , schedule, and coordinate Team meetings, generating… more
- Mass Markets (Savannah, GA)
- …and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety of ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line… more
- Improveit Home Remodeling (Columbus, OH)
- …the management of a team of inside sales agents. Responsibilities include all team activities in our call center , reviewing, coaching, mentoring, and ... an ON-SITE role, working out of our Corporate Office Call Center in Columbus, Ohio. Phenomenally successful...ensure proper scripting of all Inside Sales agents, and lead quality. + Conduct training meetings with team… more
- PSEG (Melville, NY)
- …is to manage a staff of employees, MAST and Union in the PSEG fast-paced call center , servicing over 1.2 million customer accounts annually through voice and ... and promoting a positive customer experience. This position will lead a team of supervisors and ...employee performance is met through coaching and development. The Call Center Manager will collaborate with other… more
- Finn Partners (Honolulu, HI)
- FINN's Honolulu office is looking for a dedicated, growth-minded Call Center Manager to help lead the development of a newly envisioned Market Research ... of talented employees, while also overseeing the daily operations of the Call Center . Your team will be tasked with conducting telephone and in-person… more
- The Chicago Lighthouse (Chicago, IL)
- …OF PURPOSE** **:** We are in search of a detailed-oriented and analytical professional to join our team as a Call Center Data Analyst with a focus on pricing ... and service levels. + Collaborate with telephony vendor and call center leadership to lead ...strategic objectives into challenging but attainable goals. + Developing Team Members - Demonstrates a commitment to helping others… more
- Fenway Health (Boston, MA)
- …for the refill call center coordinators daily operations. + Assist the Refill Call Center Lead as needed with the training and on boarding of new ... Prescription Refill Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119)...are met + Establishes a positive work environment through team building, recognition and suggestions on observed areas of… more
- Ventura County (Ventura, CA)
- …data entry; and/or Thorough ability to: + audit calls and review call center performance to ensure maximum efficiency and team productivity; + prepare and ... Medical Office Assistant IV - Call Center - Bilingual Required Print...maintenance, document production, case management/processing and functions as a lead worker. Ambulatory Care is a system of primary… more