- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- Mass Markets (Melbourne, FL)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW SENIOR CONTACT TRACING OPERATIONS MANAGER SUPPORTING PUBLIC SECTOR CLIENTS Our team is...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- Penn Medicine (Radnor, PA)
- …plan to address, develop and implement an effective communication plan with your Call Center team and Manager . Responsible for proactively communicating ... and leveraging the scheduling expertise in the CPUP OB/GYN Call Center . Responsible for proactively collaborating with Manager , administrative and practice… more
- Rock Region METRO (North Little Rock, AR)
- …unexpected call center staffing shortages. STATUS AND SCOPE: + Reports to: Call Center Manager + Direct Reports: None + Knowledge of Rock Region ... Customer Service Call Center Representative North Little Rock,...Center team, who reports to the customer service manager . KEY SUCCESS FACTORS: + Professional, knowledgeable and friendly… more
- Tractor Supply Company (Brentwood, TN)
- Director, Customer Solutions Center ( Call Center ) **Overall Job Summary** **LOCATION:** Nashville, TN (Relocation Required if not local) **ON-SITE** : 5 ... days/weekly The Director of the Customer Solutions Center ( Call Center ) is **_CUSTMOMER-OBSESSED_**...leadership to 4 Direct reports (Learning & Performance, CSC Manager , Workforce Management Manager &… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative (Spanish/English) Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call ... Center Job Type Full-time Description Bilingual Call Center Representative (Spanish/English)Rochester, NY Planned Parenthood of Central and Western New York… more
- UPMC (Pittsburgh, PA)
- …or exceeding performance targets and maximizing the performance of the UPMC Scheduling Center Staff. The Manager , Workforce Management, Scheduling Services ... call trends and the causes of anomalies. The Manager , Workforce Management, Scheduling Services will use...patient touchpoints, including Workforce Management of Scheduling Center Staff as well as Forecasting, Scheduling, Call… more
- State of Massachusetts (Boston, MA)
- …entities and supports more than 86,000 active and 68,000 retirees. Through the MSRB Call Center a Member Services Representative I serves as initial contact and ... and related individuals to proper personnel * Competently function as part of MSRB Call Center * Properly greet members, in-person as may be necessary, from… more
- Elevance Health (Columbus, OH)
- …for payment as part of consideration for employment. **Bilingual Pharmacist (English/Spanish) - Call Center - Mail-Order Pharmacy** + Job Family: MED > ... HILLS + OH, COLUMBUS **Description** **Bilingual Pharmacist (English/Spanish) - Call Center - Mail-Order Pharmacy** **Location:** This...manner in the absence of the Lead Pharmacist and/or manager . + Offers free counseling to customers on how… more
- Warner Bros. Discovery (Atlanta, GA)
- …celebrated, here you can thrive. **Your New Role ** We are seeking an experienced Contact Center Workforce Manager with a strong background in workforce ... APAC, to ensure delivery against the plan. **Your Role Accountabilities ** ** Workforce Planning:** + Develop and maintain accurate short-term and long-term forecasts… more
- CARMAX (Kennesaw, GA)
- …Degree in business or computer science field + Minimum 5 years of related call center technology and previous team leadership experience in a high-volume contact ... your career should be! **About this job** The Senior Manager , Dialer and Workforce Management will be...Management teams for the CarMax Auto Finance (CAF) contact center by guiding the team to reach solutions for… more
- University of Michigan (Ann Arbor, MI)
- …Opening ID** 248039 **Working Title** Contact Center Manager **Job Title** Call Center Manager Inbound **Work Location** Michigan Medicine - Ann ... Contact Center Manager Apply Now **How to...Complete annual performance reviews + Act as liaison between Call Center staff and others within the… more
- Comcast (Philadelphia, PA)
- …(WFM) Platform utilized forecasting, scheduling, tracking, monitoring and reporting the daily/monthly call center statistics. For example: call center ... a multi-site environment to ensure an efficient workload and workforce balance while supporting the organizations' vision, mission and...maximum productivity and efficiency. + Provide ad-hoc analysis on call center performance as it relates to… more
- LifeLine Ambulance Illinois (Skokie, IL)
- …and around the Chicago Metro area. This Dispatcher position reports directly to the Dispatch Manager and plays a critical role as the first line of response for our ... + EMS career advisers LifeLine is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce : Minorities/Females/ Disabled/Veterans. more
- University of Pennsylvania (Philadelphia, PA)
- …website (https://coronavirus.upenn.edu/) for the latest information. Posted Job Title Project Manager B (Hybrid Eligible)(Abramson Cancer Center ) Job Profile ... Director of Diversity and Outreach for the Abramson Cancer Center . Job Description The project manager will...for the diverse communities served by the Abramson Cancer Center and its network hospitals; workforce equity… more
- MD Anderson Cancer Center (Houston, TX)
- The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by US News & World Report's "Best Hospitals." MD Anderson's ... position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day...the week) / 9:00am - 7:30pm (10 hour shifts). On- Call for some weekends and holidays.** The Clinical Nurse… more
- University of Miami (Medley, FL)
- …maximize contact center operations for their respective specialty areas. The Contact Center Manager will manage, lead, and inspire contact center staff, ... . The Department of UHealth Connect has an exciting opportunity for a full-time Manager , Contact Center to work in Miami, FL. The individual in this… more
- Advanced Energy (Fort Collins, CO)
- Cloud Data Center Operations Manager **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly ... manager with experience in people management, Cloud Data Center Management, Global Site Server Services, and Tier 3...Manage Large Scale Events (outages) and function as the call leader + Manage and improve the workflows and… more
- Trinity Health (Wilmington, DE)
- **Employment Type:** Full time **Shift:** **Description:** **RN Nurse Manager Health Center ** **Status:** Full time **Shift:** Monday-Friday, typically 8am - ... (PO). Services may be delivered in the community, day center or the primary care clinic. This position manages...care team. **Position Details:** May participate in administrative on call rotation. No reporting on site is required. **What… more