- Mass Markets (IL)
- POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are hiring bilingual customer service representatives to support inbound customer service, help desk, ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems… more
- Mass Markets (IL)
- POSITION OVERVIEW TECHNICAL CUSTOMER CARE REPRESENTATIVE I (ENTRY-LEVEL) We are looking for customer care representatives who enjoys tech support in support of an ... (ISP). In this role, you will identify customers' needs, research every issue, provide solutions, and deliver a world...Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling +… more
- Mass Markets (IL)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- HNTB (Chicago, IL)
- …but not limited to; assists change manager and project manager in contractor claims and disputes. Tracks, reviews and processed RFIs and submittals and performs ... on work progress and construction problems, proactively recommends solutions, assists in the resolution of issues, and acts as a liaison with the engineer of record.… more
- Superior Ambulance Service (Elmhurst, IL)
- …exceptional, compassionate customer service provided by our employees. Insurance Follow-up Representative The primary purpose of the Accounts Receivable team is to ... pursue reimbursement of services rendered and achieve accounts receivable resolution . This team works through open accounts receivables (denials and delinquent… more
- HealthEdge Software Inc (Springfield, IL)
- …root-cause issues areidentifiedand addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete ... as escalation point for critical client needs aswarranted. + Lead diagnosis and resolution of escalated and more involved/complex client problems and issues. + Act… more
- Rush University Medical Center (Chicago, IL)
- …Hr (8:00:00 AM - 5:00:00 PM) **Summary:** The Analyst will support the research , clinical, quality improvement, and business data analysis needs of Rush University ... Investigators to identify and gather necessary data that span operational through research needs and will build databases to permit queries. The analyst will… more
- Army National Guard Units (Springfield, IL)
- …within the Command Administrative Officer's areas of functional responsibility. Conduct research and analysis of regulatory data regarding command structures, state ... makes recommendations to the CAO for program revision or improvement. Ensure resolution of recurring problems through coordination with operating managers and staff… more
- Cardinal Health (Springfield, IL)
- …needs of the patient and/or program * Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... based upon region and ensure proper communication of the resolution within required time frame agreed upon by the...region with the appropriate team * As needed conduct research associated with issues regarding the payer, physician's office,… more