- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- University of Miami (Medley, FL)
- …and maximize contact center operations for their respective specialty areas. The Contact Center Manager will manage, lead, and inspire contact ... . The Department of UHealth Connect has an exciting opportunity for a full-time Manager , Contact Center to work in Miami, FL. The individual in this position… more
- J&J Family of Companies (Skillman, NJ)
- Sr. Manager , Contact Center Solutions - 2407019529W **Description** Kenvue is currently recruiting for: **Sr. Manager , Contact Center Solutions** ... 5%** **Pay:** **$144,000 - $195,000** **What you will do** The Sr. Manager , Contact Center Solutions is responsible for managing day-to-day systems… more
- United Airlines (Chicago, IL)
- …refunds, handle flight recovery, conduct quality assurance checks, and more. The Senior Manager of Contact Center Continuous improvement is responsible for ... United Airlines customers. + Lead and be responsible for the contact center continuous improvement strategy, identifying areas for enhancement and implementing… more
- The Hartford (Columbus, OH)
- …a week (Tuesday through Thursday). Key Responsibilities include, but not limited to: + The Contact Center Manager Data Engineering will report to the ... shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager ...Contact Center Platforms Application Development Manager and have… more
- University of Michigan (Ann Arbor, MI)
- …team building. **Additional Information** **Reporting Relationship** This position will report to Contact Center Manager within the University of Michigan ... Contact Center Supervisor Apply Now **How... Contact Center Supervisor Apply Now **How to Apply** A...experience that directly relate to this position. **Summary** The Contact Center Supervisor will lead a team… more
- Grand Canyon Education (Phoenix, AZ)
- …Date: June 30, 2025 Manager : Student Contact Center - Student Contact Center Manager Application Instructions Please click on the link below to ... Student Worker - Student Contact Center - Call Center Specialist Click Here to Apply Online Job Description Position Summary/Purpose: Grand Canyon Education… more
- Serco (WV)
- …here to apply now (https://careers-sercous.icims.com/jobs/63691/ contact - center -program- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) ... , you will:** + Oversee daily operations of a 24/7 Tier 1 Contact Center , ensuringoptimalstaffing andperformance; + Coordinate efforts between all tasks and… more
- CalSTRS (Sacramento, CA)
- …complete, and timely responses to each inquiry. Under the general direction of the Contact Center Team Manager , the Associate Governmental Program Analyst ... Job Posting: Senior Contact Center Analyst State Teachers' Retirement System JC-429211 - Senior Contact Center Analyst ASSOCIATE GOVERNMENTAL PROGRAM… more
- Experian (Allen, TX)
- …a talented Sr. Product Manager . This role will manage the Experian contact center agent and customer tools. Key areas of responsibility include: gathering ... + Serve as owner and voice of the user for the contact center agent and customer tools, including ideation and testing, user feedback, requirements,… more
- Zoom (CA)
- …our innovative and holistic solutions. We are seeking a highly skilled and motivated Product Manager to join our Contact Center team to drive advanced ... What you can expect As a Sr. Product Manager , you are a self-starter, curious and resourceful....resourceful. You will play a critical role in advancing Contact Center customer engagements and differentiate our… more
- Chick-fil-A (Atlanta, GA)
- …(IVR), Workforce Management (WFM), and Quality Assurance (QA) solutions. The Technical Program Manager - Contact Center Solutions interacts with stakeholders ... responsible for technical leadership of the solutions that support our contact center operations, including but not limited to, Automatic Call Distribution… more
- Warner Bros. Discovery (Atlanta, GA)
- …celebrated, here you can thrive. **Your New Role ** We are seeking an experienced Contact Center Workforce Manager with a strong background in workforce ... + Develop and maintain accurate short-term and long-term forecasts for outsourced contact center volumes based on historical data, trends, and business… more
- HCA Healthcare (Nashville, TN)
- …eligible. **Introduction** Do you want to join an organization that invests in you as a Manager Contact Center Technology? At Work from Home, you come first. ... Support like you to be a part of our team. **Job Summary-** The Manager of Contact Center Tech is responsible for the reliable delivery of application… more
- Mass Markets (Melbourne, FL)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... POSITION OVERVIEW CONTACT TRACING OPERATIONS MANAGER SUPPORTING PUBLIC...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Melbourne, FL)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... POSITION OVERVIEW SENIOR CONTACT TRACING OPERATIONS MANAGER SUPPORTING PUBLIC...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Stanford University (Stanford, CA)
- …+ Understanding of basic A/V and telecom/VoIP mechanics (, eg, VoIP, PBX, Call Manager , Contact Center , paging, TDM) and basic knowledge of service ... AVT Project Manager **Business Affairs: University IT (UIT), Stanford, California,...projects such as network, cellular, telephony VoIP and call center projects. This position reports to the Director of… more
- WSP USA (Louisville, KY)
- …and maintaining reports supplied to the States. . Recognize and alert the Customer Contact Center Manager of any unusual customer problems and trends ... and able to maintain confidential information. **SUPERVISORY RESPONSIBILITIES AS ASSIGNED FOR CONTACT CENTER , WALK-UP CENTER OR ANY ASSIGNED LOCATION**… more
- Trinity Health (Livonia, MI)
- …Trinity Health in leadership, behaviors, practices, and decisions. 2. Works under direction of Contact Center Manager to ensure HR service delivery is ... and managers. 6. Assists with gathering quality analytics and metrics from Contact Center cases and assembles relevant data in a management presentation format… more
- North Shore Bank (Peabody, MA)
- …of opportunities to take advantage of bank services. + Effectively collaborate with the Contact Center Manager and Retail Team, consistently sharing customer ... REQUIREMENTS + Associate Degree or related experience + One to three years Contact (Call) Center and/or banking experience + One to three plus years of proven… more