- University of Michigan (Ann Arbor, MI)
- Contact Center Supervisor Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as the first page ... and outline skills and experience that directly relate to this position. **Summary** The Contact Center Supervisor will lead a team of Contact Center… more
- KSA Integration LLC (Stafford, VA)
- Contact Center Supervisor Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+22554) Description KSA Integrationis a Service-Disabled Veteran-Owned Small ... Department of Labor "Hire Vets" Platinum Medallion Award. Position Overview:The Contact Center Supervisor is responsible for overseeing the daily operations… more
- Peckham, Inc. (Lansing, MI)
- …need to have a barrier to employment to be eligible for these roles.* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- Mass Markets (Melbourne, FL)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... team of 15-25 contact tracing representatives. The contact tracing supervisor directly support the COVID-19...to report to work at one of our physical contact center locations. To be considered for… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** The Supervisor Contact Center supervises daily tasks, and department activities, of the Contact Center team, and leads the efforts to ... train, retain, and engage committed Contact Center team members. The goal of this work is to improve metrics for service levels, quality, and customer experience… more
- Mass Markets (Las Cruces, NM)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- UCLA Health (Los Angeles, CA)
- …team, you will provide tactical execution and leadership for our Member and Provider Contact Center . Your passion for excellence will help ensure the delivery of ... for all new and existing members who engage with the Contact Center . This will involve managing, coaching, and developing customer service representatives… more
- M&T Bank (Bridgeport, CT)
- …week** ** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... **Location** **: Bridgeport Center (on-site for 6 months; hybrid upon evaluation)**...higher education and/or relevant work experience in a call center or bank operations environment, inclusive of a minimum… more
- Sharp HealthCare (San Diego, CA)
- …**What You Will Do** Responsible for supervision and coordination for Call Center and PBX operations to ensure efficient daily operations, quality outcomes and ... HS Diploma or Equivalent + 2 Years leadership experience in a call center environment. + Experience with electronic mail, word processing, spreadsheets, and database… more
- Eversource Energy (New Britain, CT)
- …engaging environment of going above and beyond for our customers in a 24/7 Contact Center setting\. This professional position is responsible for the complete ... de la empresa\. + Trabaja en colaboracion con el Supervisor de Resoluciones del Cliente para analizar las tendencias...is achieved by being a visible presence on the contact center floor \(at least 50% of… more
- BeneLynk (Sunrise, FL)
- … CENTER SUPERVISOR POSITION SUMMARY We are actively seeking an experienced Contact Center Supervisor to supervise and lead their direct report Team ... teams to consistently exceed their performance goals and that have helped reduce their contact center employee turnover rates. If you are a true leader and… more
- Centene Corporation (Tallahassee, FL)
- …workplace flexibility. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- Centene Corporation (Jackson, MS)
- …third month). **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, best ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- Tru Green (Lewisville, TX)
- …great place to work!" Position OverviewSupervises the day-to-day activities of Call Center Representatives to achieve sales budgets, ensure quality sales and drive ... performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls requiring… more
- Prime Therapeutics (Columbus, OH)
- …It fuels our passion and drives every decision we make. **Job Posting Title** Supervisor , Medical Pharmacy Contact Center **Job Description Summary** This ... + Minimum of 1 year experience in a call center environment. + Strong working knowledge of Microsoft Office...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Solis Mammography/ Washington Radiology (Fort Worth, TX)
- …schedule and adherence to medical standards. * Provides feedback to the Contact Center Agent and partners with the supervisor to ensure feedback is delivered ... areas of opportunity and potential solutions. * Participates in calibration calls (QA/ Supervisor / Contact Center Agent) to ensure that evaluations and… more
- JCPenney (Plano, TX)
- Supervisor , Customer Care Customer Care Contact Center Location:Plano, TX, United States (https://jobs.jcp.com/jobs/location/331655/plano-tx-united-states) - ... Operations Job Type:Full-Time Date Updated:Mar 26, 2024 Customer Care Supervisor - JCPenney Contact Center ...26, 2024 Customer Care Supervisor - JCPenney Contact Center Provides leadership, direction, coaching and… more
- Suburban Propane (Syracuse, NY)
- …has several openings for **_Customer Service Representatives._** Under moderate supervision of a Contact Center Supervisor , this position is accountable for ... **Overview** Our Contact Center located in **_Syracuse, NY_**...processes customer payments. + Maintains an in-depth knowledge of contact center 's policies and protocols. + Adheres… more
- Sea Mar Community Health Centers (Tacoma, WA)
- …If you have any questions regarding the position, email Deborah Avila Miranda, Patient Contact Center Supervisor at ###@seamarchc.org Sea Mar is an Equal ... Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality,… more
- Aston Carter (Rockville, MD)
- …+ Input change of address into the system + Regularly communicate with the Contact Center Supervisor Skills: receptionist, front desk, secretary, Customer ... Data entry, Microsoft office, inbound calls, Receptionist, customer service call center Additional Skills & Qualifications: 2+ years of reception experience… more