- Lumen (Helena, MT)
- …and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide...Provisioning, Design, Installation and Billing on behalf of Lumen Customer to install new service , or to… more
- Nelnet (Helena, MT)
- …- Willing to travel up to 15% of the time EDUCATION AND EXPERIENCE: The Customer Advocate must have sufficient service delivery knowledge and experience to ... firm experienced in all industry standard compliance and information security issues. The Customer Advocate coordinates the efforts of team members, and in some… more
- Lumen (Helena, MT)
- …Join us as we digitally connect the world and shape the future. **The Role** The ** Customer Success Advocate II** is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Montana State University (Bozeman, MT)
- …public Planetarium and Hager show schedules. The work is characterized as customer service and transactional and repetitive processes. + Provides excellent ... customer service . Rings up sales, checks in...ability and desire to be an effective and enthusiastic advocate for the museum. Position Special Requirements/Additional Information This… more
- Marriott (Helena, MT)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... General Manager by coordinating crisis communications. * Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. * Executes and… more
- Marriott (Helena, MT)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... General Manager by coordinating crisis communications. * Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. * Executes and… more
- Walmart (Missoula, MT)
- …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more
- HealthEdge Software Inc (Helena, MT)
- …and experiences to theWellframeinternal teams and derive opportunities for product and service enhancement. Staff adoption support and customer analyses will ... works closely with internal and external stakeholders toidentifyand promote customer digital adoption initiatives and digital transformation within theWellframeplatform.Reportinginto… more
- Quadient (Helena, MT)
- …788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving ... Live clients are introduced and handed to an assigned Customer Success Manager (CSM) as and when projects are...and Support Teams **Other Responsibilities** + Be a client advocate to bridge discussions between use cases/business process and… more
- Trellix (Helena, MT)
- …sales, engineering, and professional services. + You will serve as a customer advocate capturing and responding to inquiries, concerns, and feedback. ... will serve as a customer interface and will plan, manage, and track service delivery. + You will be responsible for overall customer experience and… more
- Pearson (Helena, MT)
- …experience with Salesforce preferred + _Bachelor's degree preferred_ + _Experience in customer service and team environment with strong consultative sales ... customer mindset (both internal and external) and is a visible advocate for the customer . Builds strong relationships with customers and uses those to improve… more
- Prime Therapeutics (Helena, MT)
- …5+ years claims processing experience or combination of claims processing and direct customer service experience - Knowledge of MS Office software, specifically ... Description Summary** Responsible for managing team(s) to meet or exceed customer requirements and business objectives. Accountable for team's performance. Serves as… more
- System One (Helena, MT)
- …you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople is an organization dedicated to providing ... integrated global marketing strategy, campaigns and marketing ROI. + Advocate for vision technology brands to be represented as...superior customer service . Outstanding customer … more
- Marriott (Helena, MT)
- …their organization to drive ownership and accountability for delivering exceptional customer experiences. This individual will be experienced in leading, developing ... communication clarity, building purposeful process, execution excellence, and an advocate for continuous improvement. This leader must possess the patience… more
- Providence Digital Innovation Group (Missoula, MT)
- …into the broader design system User-centered design + Acts as a user advocate and evangelizes the customer /patient view throughout the organization + Optimizes ... United States. At Providence, we use our voice to advocate for vulnerable populations and health care reforms. We...Rewards. **About the Team** Providence Shared Services is a service line within Providence that provides a variety of… more
- GE Aerospace (Butte, MT)
- …responsive resource able to connect with employees at all levels with a strong customer service focus + Clear thinking / problem solving: successfully led cross ... to be available for employees on off-shifts **Desired Characteristics** + Passionate, employee advocate who wants to make a difference in the organization by helping… more
- Nelnet (Helena, MT)
- …years of professional experience working in sales, account management, or customer service . **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** 1. Working knowledge ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Vitu (MT)
- …clients. The Account Executive will be responsible for using their domain knowledge, customer service , and communication skills in a variety of ways. ... will be helpful for this position. + Delivering exceptional customer service and managing relationships is also...candidate. + The right candidate must simultaneously be a customer advocate , compliance resource, and source of… more
- Marriott (Helena, MT)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with ... gen luxury customers and investors, to on-site product and service touch points. To support these efforts, the Director,...work from Marriott's agency partners. + Acts as an advocate for the ultra-luxury space diriving the positioning, messaging… more
- Walmart (Billings, MT)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...and procedures. + **Be a Talent Ambassador:** Being an advocate for the department and the club by valuing… more