- Amazon (Westborough, MA)
- …key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Principal , you will be the MSP CX ... MSP CX * Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.… more
- Wolters Kluwer (Columbus, OH)
- ** Principal CX /UX Research Consultant - Remote R0041305** **The Company** Wolters Kluwer is a global leader in professional information services. Professionals ... insight, driving technology capabilities for local product innovation. **The Position** The Principal UX/ CX Research Consultant, reporting to the Director of UX/… more
- Microsoft Corporation (Redmond, WA)
- …cloud computing and artificial intelligence, driving innovation and large-scale AI implementation. The Customer Experience ( CX ) Data and AI team within this ... part of our mission. We are looking for a Principal Data Science Manager to drive data science for...experience . **Other Requirements:** + Ability to meet Microsoft, customer and/or government security screening requirements are required for… more
- Amazon (San Jose, CA)
- Description Our organization sets the standard for Trust Customer Experience across all devices and services that Amazon offers to customers, including ... solutions that require technology, process, and operations to drive customer trust in world-class AI driven products. The projects...- 7+ years of technical product or program management experience - 10+ years of working directly with engineering… more
- Baylor Scott & White Health (Dallas, TX)
- … as a Data Scientist, Data Engineer, Machine Learning Engineer, Data Principal , Customer Intelligence Analyst, CX Analytics Analyst, Quantitative ... **JOB SUMMARY** As a Senior CX Researcher, you hold a pivotal role in advancing customer experience and driving innovation across our digital products and… more
- Amazon (New York, NY)
- …Prime Video and Amazon Advertising. Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with ... and breathe within Prime Video content experiences. As a Principal Product Manager, you will invent, improve and drive...among diverse and global teams, ultimately delivering a satisfying customer experience . You will have full ownership,… more
- Amazon (Seattle, WA)
- …an experienced Principal Customer Solutions Manager to drive the future of Customer Experience ( CX ) measurement. The mission of the VOC team is to ... done well, can greatly enhance the value of the customer experience and generate a positive return...experience improving?" by delivering an Ads-wide view of CX metrics across all customer sets and… more
- Amazon (Seattle, WA)
- …team creates powerful, customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the customer -facing ... right products. We run usability studies and obsessively read customer feedback to improve our search experience ....business. Key job responsibilities We are looking for a Principal Product Manager-Technical to own whole page organization and… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Principal Data Engineer will be a part of Big...knowledge including traditional data warehouse and data lake + Experience on solution design with microservices dealing large scale… more
- Microsoft Corporation (Redmond, WA)
- …are looking to hire an experienced Principal Software Engineering Manager to join the Customer Experience ( CX ) / Support Experience Group (SxG) team. ... Ecosystems (C+E) team is working to enable an easier experience for customers and partners to grow, as well...as reaching technical communities around the globe. As a Principal Software Engineering Manager, you will lead Data Engineering… more
- Amazon (Seattle, WA)
- …Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business. * Work with ... & Lifestyle Innovation Team (HIT) is looking for a Principal Product Manager-Technical to own the CX ...have the potential to significantly impact Amazon's business and customer experience . * Manage prioritization and trade-offs… more
- Amazon (Seattle, WA)
- …teamwork, collaboration, and commitment among diverse teams, ultimately delivering a satisfying customer experience . You will have full ownership, from strategy ... to shop with confidence. We are currently seeking a Principal PMT to join our Product Management team and...machine learning (AI, ML) to enhance the Amazon Search experience . The mission of this role will be to… more
- Amazon (Simi Valley, CA)
- …of science, and develop novel solutions to continually improve the customer experience . Key job responsibilities As a Senior Principal Scientist on the Prime ... and enjoy on every visit. We believe the current customer experience is only scratching the surface...the center of delivering a step-function change for our CX . We are looking for a Sr. Principal… more
- Amazon (Seattle, WA)
- …world. And we're just getting started. The Prime Video UX team is seeking a customer -obsessed Principal UX Designer to join our Growth Design team. This role ... great design debates and thrive on iterating based on customer feedback. This role is for a hands-on leader...scale offered by our platform without compromising on core experience principles. - Present design work to partners and… more
- Amazon (Seattle, WA)
- …Services Design Group (DDG) is a multidisciplinary design team that is responsible for the CX and UX across the Echo family of devices, Fire TV, Fire Tablets, Alexa ... experiences for our customers. We are looking for a Principal Visual Designer who can bring a global perspective...advocating for your solutions in context of business and customer goals. * You are an expert craftsperson who… more
- NASCO (Columbus, OH)
- …and prioritize feedback from multiple groups such as sales, marketing, customer support, customer experience ( CX ) and user experience (UX) leaders, ... **Overview** We are looking for a Principal Product Manager of CRM & Servicing solutions....or more products in a product portfolio + Proven experience with design thinking principles and customer /user… more
- Amazon (Sunnyvale, CA)
- …and roadmap, with a high degree of ownership over critical features and the customer experience . This role is inherently cross-functional - you will work closely ... on the Alexa mobile app and FireTV. As a Principal Technical Product Manager in the Alexa Smart Home...applications that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track… more
- Amazon (Seattle, WA)
- …just getting started. The Prime Video UX Design Studio is seeking a highly skilled, customer -obsessed Principal UX Designer to focus on our living room app ... streaming devices and know how to get the best CX out of our 10" / TV experience...have a passion for solving the problems of our customer , always putting their needs first. The right candidate… more
- REI (Seattle, WA)
- …learning and the Search space to bring their expertise to help us transform the customer experience . This is an exciting opportunity to set a vision and strategy ... and build experiences that are inspiring, inclusive, human, purposeful & trustworthy. The Experience Product team is looking for a Principal Product Manager to… more
- Amazon (Culver City, CA)
- …product challenges, trade-offs, and solutions. 3. Oversee the end-to-end product experience , ensuring high levels of customer satisfaction and product ... Video Content Analytics and Products (PVCAPs) team is looking for a visionary Principal Product Manager Technical to lead the lifecycle of our flagship products.… more