- DISH Network (Englewood, CO)
- …agents. **Job Duties and Responsibilities** **DISH** is seeking a highly experienced and skilled Customer Experience Insights lead to join our Wireless ... improvements. You will leverage data and customer insights to transform the customer experience...and do business. This role offers an opportunity to lead , exhibit strong execution and make an impact on… more
- Chick-fil-A (Atlanta, GA)
- …deeply understanding consumers and creating remarkable Customer -centric experiences. The Senior Customer Insights Lead candidate should be a confident ... Overview The Chick-fil-A Customer & Market Insights (CMI) team...testing playbook that enables consistent inclusion of digital user experience insights in the product development process.… more
- Airtable (New York, NY)
- …of the impact we can deliver to our customers. As part of the Customer Success Group Strategy, Planning, and Insights team, you'll provide insight through ... and opportunities to our sustained revenue growth + Provide insights into levers for accelerating customer retention,...in a related field; at least 4+ years prior experience in Sales or Customer Success Strategy… more
- Chick-fil-A (Atlanta, GA)
- …innovation around service, product development, messaging and experience . The role of Sr. Lead Insights Analyst for Customer & Market Insights is ... + Provide leadership and advisement; known as primary SME for Customer delivery experience insights and data. Sought after collaborator for expertise… more
- Airtable (Austin, TX)
- …surface of the impact we can deliver to our customers. As part of the Customer Success Group (CSG) Strategy, Planning, and Insights team, you'll cover our ... opportunities to drive and improve sustained margins + Provide insights into drivers of customer value realization...Who you are + 10+ years of total work experience , ideally in a management consulting, business analysis, and/… more
- Advantage Solutions (St. Louis, MO)
- **Summary** **Vice President Customer Insights and Analytics** The Vice President Customer Insights and Analytics is a pivotal executive role, ... responsible for leading the organization's insights and analytics functions to drive business growth, optimize...functions to drive business growth, optimize performance, and enhance customer relationships. This role demands a unique blend of… more
- Trane Technologies (Davidson, NC)
- … insights into strategies + Drive standard work and process excellence for the market & customer insights team + Lead a team who will also assist in ... thinker, this role will guide the team's strategy, manage multiple satisfaction programs, and lead a team of insights professional(s). **What's in it for you:**… more
- Mondelez International (TX)
- …You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and recommendations. Also, ... with business objectives. + Customer Engagement: Engage with 7-Eleven customer to understand their category needs, present insights -driven recommendations,… more
- Amazon (Bellevue, WA)
- …of improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests of the Air network ... -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's...- Masters degree - Experience leveraging data-driven insights based to lead strategic discussions -… more
- Rhythm Pharmaceuticals (Boston, MA)
- …to overcome barriers, together. Opportunity Overview Reporting to the Head of Business Insights and Analytics, the Director of Customer & Market Insights ... the business and advise on adjustment in strategies and tactics. + Deliver market, customer , and product insights that are actionable for the team and support… more
- Amazon (Seattle, WA)
- …tech products while creating long-term, systemic solutions for a world-class customer experience . In this role, the Digital Content Lead will be responsible ... Amazon - Middle Mile is seeking a Digital Content Lead to assist with creating engaging content to drive...regular checks on deployed content to qualify the user experience . Report results and communicate them to others within… more
- Delaware North (Buffalo, NY)
- …-facing teams to embed segmentation insights into marketing, development, and customer experience strategies. + Drive exceptional, personalized customer ... at many of our hotels and resorts **Responsibilities** + Lead persona and segmentation initiatives for diverse customer...years of experience in market research or customer insights , showing progression in responsibility and… more
- Amazon (Seattle, WA)
- …audiences and varying levels of the organization. * Drive impact to the business and customer experience , as measured by adoption of research findings. A day in ... customer research programs. This role will uncover customer needs and translate them into actionable insights...measure brand health and dive deep to improve the customer experience of our released devices and… more
- Walgreens (Deerfield, IL)
- …is embedded in all of Walgreen's plans. You'll provide competitive intelligence and customer insights for Walgreen's Retail Products portfolio to drive strategy, ... Employer, including disability/veterans" **Job ID:** 1389153BR **Title:** Associate Manager, Customer Loyalty & Insights **Company Indicator:** Walgreens… more
- Reynolds American (Winston Salem, NC)
- Senior Manager - Customer Planning & Insights **Reynolds American is evolving at pace - truly like no other organization.** **To achieve the ambition, we have ... journey!** **WE ARE LOOKING FOR** A Senior Manager Planning & Insights Strategic Accounts **SENIORITY LEVEL:** Mid-Senior Level **FUNCTION:** Trade Marketing… more
- J&J Family of Companies (Rogers, AR)
- …degree preferred + 5 yrs of proven experience in CPG industry - customer insights , category management and/or shopper insights for consumer or relevant ... leading analytics to provide value-added weekly reporting to the customer + Lead and empower your end-to-end...implement, execute and draw conclusions from a variety of customer , shopper and category studies is required Experience… more
- Choice Hotels (North Bethesda, MD)
- …incorporating insights from market analysis and competitive intelligence. + Lead the strategic planning process, including the development of the Global Sales ... looking for? The Senior Director of Global Sales Strategy Insights , and Performance Management is a vital leadership position...the VP of Global Sales, the Sr. Director will lead a team of up to 15 professionals, including… more
- J&J Family of Companies (Minneapolis, MN)
- …Minimum of 5 years of proven experience in CPG industry - shopper insights , customer & category insights , shopper research and/or category management for ... job-related factors. **What you will do:** The Category Shopper Insights Lead is responsible for driving category...customer , shopper and category studies is required. + Experience with space planning software is required + This… more
- Gilead Sciences, Inc. (Foster City, CA)
- …R&D, and Marketing/Sales leads to generate robust forecast assumptions **Market and Customer Insights through Analytics and Market Research** + Define global ... reports, presentations) targeted to key audiences + Present and lead discussion of results and insights in...capabilities to the HIV | COVID | EV Integrated Insights team **Knowledge, Experience , & Skills** +… more
- TD Bank (Lewiston, ME)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... issues **Employee/Team Accountabilities:** + Acts as an analytics & insights working lead /resource to others. Work closely...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more