- Cornerstone onDemand (Birmingham, AL)
- …** + Bachelor's Degree, or equivalent experience required. + Minimum of 6 years' experience in a customer support manager role. + Experience managing ... **Job Title: Senior Manager , Global Customer Support** **Job Description:**...managing high performing teams in fast-paced environments. The Senior Manager must have profound knowledge and experience … more
- Wilson Language Training (Montgomery, AL)
- Technical Project Manager **Department:** Customer Experience **Location:** For nearly three decades, Wilson Language Training- (WLT) has been dedicated to ... duties as assigned. **Minimum Requirements** **Skills** : + Proven experience as a Project Manager and understanding...: + Proven experience as a Project Manager and understanding of Agile project management methodology. +… more
- Sanofi Group (Montgomery, AL)
- …CEMs will act as an "account orchestrator" to provide a more cohesive customer experience and ultimately improve patient outcomes by leveraging cross-functional ... **Job Title: Customer Engagement Manager ** **_(Grade will vary...assigned territory. Primary objective is to drive industry leading customer value. **_About you_** **Work Experience :** +… more
- STERIS (Birmingham, AL)
- Manager , Customer Success & Service Support Req ID: 43287 Job Category: Customer Operations/ Customer Support Birmingham, AL, US, 35222 Description: At ... and service solutions around the globe. The Role The Manager of Customer Success & Service Support...in business discipline or related field + 5+ years Customer Service management experience required + Demonstrated… more
- J&J Family of Companies (AL)
- Key Customer Engagement Manager - Southeast Region - Janssen Pulmonary Hypertension - 2406184344W **Description** Key Customer Engagement Manager - ... Johnson & Johnson's Pulmonary Hypertension therapeutic area is recruiting for a Key Customer Engagement Manager , which is a marketing role. This position is… more
- Wolters Kluwer (Montgomery, AL)
- …licensing onboarding process is executed effectively along with providing an excellent customer experience . + Work closely with customers to onboard their ... **Project Manager ( Customer Success Specialist) - Remote...** Experience ** : **3 years** of project management experience plus 1-2 years of consultative customer … more
- Aaron's Inc (Montgomery, AL)
- …goal of achieving company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence team performance to help ... of job functions at the direction of the General Manager . **Skills for Success** Customer Account Managers...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Confluent (Montgomery, AL)
- …a rapidly growing company with offices worldwide, we are looking for a passionate Customer Marketing Manager to join our Reference and Advocacy team of ... rapidly growing company, we are looking for a passionate Customer Marketing Manager to join our Reference...experience in marketing, with 3+ years focused on customer marketing or customer advocacy role and… more
- SHI (Montgomery, AL)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... in our ITAM programs. The position reports to the Manager - ITAM Customer Success and ultimately...degree or equivalent + Minimum of 7 years of experience in Customer Success or Field Sales,… more
- Marriott (Montgomery, AL)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- Concentrix (Montgomery, AL)
- …or product usage + Work with teams and management to promote a positive customer experience + Report directly to a Sales Manager in our Customer Success ... customer questions and concerns. **You Have:** + 2+ years of experience working in a customer service + Prior success in achievement of personal and team… more
- Wolters Kluwer (Montgomery, AL)
- …and mentor teammates in their growth and development. You will report to the Manager , Customer Success. The territory will be clients in the Midwest. ... play a lead role in managing and driving our customer 's product utilization across the Clinical Effectiveness (CE) product.... ** Experience :** 4+ years direct healthcare provider experience , preferably in a project manager or… more
- Trellix (Montgomery, AL)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is responsible ... escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in...years of customer engagement and account management experience in a Cybersecurity/SaaS solutions company and/or an enterprise… more
- Trellix (Montgomery, AL)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer ... escalate as needed.** **About You:** + **7+ years of customer engagement and account management experience in...years of customer engagement and account management experience in a SaaS solutions company and/or an enterprise… more
- Cengage Group (Huntsville, AL)
- … customer derives maximum value from our digital solutions by actively leading customer relationships. The Customer Success Manager delivers high levels ... three years recent experience in relationship based position such as sales, customer service, or project management + Detail oriented and analytical + Thrives in… more
- Keurig Dr Pepper (Montgomery, AL)
- Job Overview The Sr Manager , DSD Customer Service will serve as the central point of contact for DSD NRS retail service management. This position will identify, ... service principles, including guardrails for the field. + Leveraging customer data and our internal data to establish optimal...Maintain Relationships - within the KDP network + Sr Manager 's success will come from people and process; developing… more
- The Cigna Group (Birmingham, AL)
- …wider business operations. Recognized internally as a subject matter expert for customer experience and onboarding communications. The key responsibilities of ... processes and customer response/ action. + Leading implementation of customer experience strategy and areas of focus to develop communications that drive … more
- Ryder System (Montgomery, AL)
- …and meet or exceed assigned quotas for revenue and new accounts. The CDM ( Customer Development Manager ) Combo will have responsibility for assigned accounts in ... current accounts as well as the responsibility to develop profitable new customer business within their assigned sales territory. The position requires ( **_ground… more
- Walgreens (Center Point, AL)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Compass Group, North America (Birmingham, AL)
- …regarding vaccination status will be considered. Job Summary Working as the Patient Experience Manager , you are responsible for coordinating and directing all ... experience ; 4 year degree preferred * 2-3 years in-servicing experience in customer service training * Hospitality and healthcare experience preferred *… more