- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- Lumen (Richmond, VA)
- …connect the world and shape the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide ... picture thinking to drive detailed, operational excellence in Lumen's Experience Team . You will provide strategic insight,... customer loyalty program + Partner with GPS team and Partner Experience leader to expand… more
- Ford Motor Company (Richmond, VA)
- …Digital Product space, focused on the dealership experience within the end-to-end customer journey. The team is looking for a passionate and strategic Senior ... Product Manager who loves to innovate and drive products within...act both strategically and tactically + Self-starter who is customer obsessed, detail-oriented, and an enthusiastic team … more
- Sanofi Group (Richmond, VA)
- …CEMs will act as an "account orchestrator" to provide a more cohesive customer experience and ultimately improve patient outcomes by leveraging cross-functional ... **Job Title: Customer Engagement Manager ** **_(Grade will vary...a high degree of integrity within compliance guidelines. + Experience leading cross functional teams as a team… more
- Advantage Solutions (Richmond, VA)
- …we grow People, Brands, and Businesses!We are seeking a Customer Development Manager for our Convenience Channel team , to be tasked with achieving client ... **Summary** ** Customer Development Manager - Convenience Channel**...meets the business needs of the client and retail customer . **Qualifications:** + Bachelor's Degree or equivalent experience… more
- Confluent (Richmond, VA)
- …company with offices worldwide, we are looking for a passionate Customer Marketing Manager to join our Reference and Advocacy team of rockstars. You will hit ... are looking for a passionate Customer Marketing Manager to join our Reference and Advocacy team...experience in marketing, with 3+ years focused on customer marketing or customer advocacy role and… more
- Wolters Kluwer (Richmond, VA)
- …licensing onboarding process is executed effectively along with providing an excellent customer experience . + Work closely with customers to onboard their ... **Project Manager ( Customer Success Specialist) - Remote...** Experience ** : **3 years** of project management experience plus 1-2 years of consultative customer … more
- SHI (Richmond, VA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... in our ITAM programs. The position reports to the Manager - ITAM Customer Success and ultimately...degree or equivalent + Minimum of 7 years of experience in Customer Success or Field Sales,… more
- Marriott (Richmond, VA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- WestRock Company (Richmond, VA)
- The Opportunity: As a Customer Service Manager - Beverage (CSM), you will define the strategy and business plan for front end operations, manage and lead ... production status and forecast daily with production leadership and team to ensure customer needs are being...diploma or GED * Must have 5+ years of customer service-related work experience * Previous … more
- Merck (Richmond, VA)
- …forward-thinking Identity and Access Management (IAM) professional to serve as the Product Manager for our Company's Customer Identity & Access Management (CIAM) ... end-users. **Primary Tasks** + Partner with the IAM Product Manager and business stakeholders in understanding, prioritizing, and developing...or related field. + Minimum of 5 years of experience leading an engineering team with a… more
- Compass Group, North America (Rockville, VA)
- …Their dedication, collaboration, and passion fuel our growth. Interested in joining our team ? You bring the enthusiasm, customer service, and commitment; we'll ... profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + Build retail pricing… more
- Bridgestone Americas (Richmond, VA)
- …to stakeholders across Western businesses and functions for our websites, analytics and digital/ customer experience . + Lead a team of digital marketing ... Manager , Digital Marketing CX Strategy to join our team at Digital Marketing team at Bridgestone....manages will work cross-functionally to enhance the digital and customer experience for critical audience segments in… more
- Capital One (Richmond, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure ... 1 (12071), United States of America, Richmond, Virginia Senior Manager , Delivery Experience , Product Management **Capital One..., you will be part of the EPTech, Delivery Experience team designing and delivering best-in-class managed… more
- Capital One (Richmond, VA)
- …Management, Card Digital Experience Platform The Card Digital Experience Platform team is looking for an exceptional product manager to join our team ... nearly every aspect of their lifecycle. As a product manager on the Card EASE Platform team ,...delivery, capable of thin-slice MVP grooming + You'll leverage customer insights to influence priorities and roadmap feature development… more
- Sutherland Global Services (Richmond, VA)
- …We're now seeking a leadership-oriented and self-motivated individual to join us as a Team Manager for one of these customers, a leading Life & Health ... Oversee and manage performance and service quality to guarantee customer satisfaction. + Develop reports and relay important information... team members; the ability to be a team -player + Must have experience in sales… more
- Walgreens (Richmond, VA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team … more
- Tractor Supply Company (Midlothian, VA)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team , ... prioritization, and delegating of daily tasks. + Support Store Manager in Team Member counseling, hiring/staffing decisions,... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Capital One (Richmond, VA)
- …Creek 3 (12073), United States of America, Richmond, Virginia Data and Technology Risk Manager , Sarbanes Oxley (SOX) Advisory Team If you're looking for a fast ... end goal of creating a seamless, well managed client experience . We nurture a work environment where people with...are currently looking for a Data and Technology Risk Manager to join our team ! Our technology… more
- Compass Group, North America (Richmond, VA)
- …regarding vaccination status will be considered. Job Summary Working as the Patient Experience Manager , you are responsible for coordinating and advising all ... of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient...; 4 year degree preferred + 2-3 years in-servicing experience in customer service training + Hospitality… more