- Clean Harbors (Norwell, MA)
- …is looking for a ** Loyalty Agent ** in Norwell, MA! The Loyalty Agent Develops and executes retention strategies. Provides customers service including ... loyalty /sales and service environment. Creation and maintenance of customer accounts will be key. Reviews customer ...of customer accounts will be key. Reviews customer complaints for retention opportunities. **Why work… more
- Colgate-Palmolive (Overland Park, KS)
- …worldwide. Our company is a globally recognized Best Place to Work. An agent is responsible for delivering an exceptional customer experience to Hill's ... and social media interactions to build and increase Hill's loyalty and retention . Additionally, this role helps...assigned Below provides a brief overview of the specific agent roles offered within Hill's Customer Experience… more
- Robert Half Office Team (Milwaukee, WI)
- …- Guide customer -facing staff in ways to improve customer service and loyalty - Drive customer acquisition, retention , and loyalty - Solution ... position for you. This role involves helping maximize the customer experience to help drive loyalty and...maximize the customer experience to help drive loyalty and increase revenue, managing customer relationships,… more
- Percepta (Melbourne, FL)
- …and reward excellent team performance. * Build morale within the team to support agent retention . * Resolve conflicts with sensitivity, tact, and fairness. * ... in the team's customer handling process. * Ensure quality contacts between the agent , dealer, field, and customer . * Deliver resolution on any Percepta or… more
- Carrington (Columbus, OH)
- …Score (NPS) and Customer Satisfaction (CSAT) to demonstrate effective drivers in customer happiness, loyalty and retention . + Define and monitor monthly, ... + Annual Bonus. **What you'll do:** + Serve as a cross-functional change agent throughout the organization to champion a customer -centric culture and mindset.… more
- ITW (Bartlett, IL)
- …Maintain comprehensive filing system of paperwork support in accordance with file retention guidelines. ** Customer Satisfaction Support** + Provide answers and ... + Perform backup process support for assigned customers. Provide regular updates to backup agent for assigned customer /s, and assist in creating and maintaining … more
- Percepta (Melbourne, FL)
- …work environment that drives team performance. * Demonstrate leadership that drives employee retention , high productivity and customer satisfaction. * Serve as a ... **Description** The Assistant Customer Operations Manager (ACOM) will work under the...on agents and work with COM on building the agent up. * Monitor current trends per COM direction… more
- GE Appliances, a Haier company (Louisville, KY)
- …Proven record of data-driven decision-making and strategic capability. + Thorough understanding customer service solutions that drive brand loyalty . + Ability to ... issues, support owner experience challenges, understand SOP changes needed to ensure agent KPIs, order accuracy, etc. Establish and drive strategic direction for… more
- USAA (San Antonio, TX)
- …Property & Casualty (P&C) active producer/agents with an **ACTIVE** P&C producer agent license for future insurance customer service opportunities in 2024. ... for those who share our values of honesty, integrity, loyalty and service. Because what we do is just...you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for… more
- M&T Bank (Georgetown, DE)
- …development, marketing, and operations of the branch. Serves as a foundation of building customer loyalty and growing and retaining customer relationships in ... referral of products and services as appropriate. Support branch in achieving its customer retention , acquisition and growth goals including Insurance revenue if… more
- BMO Financial Group (Centennial, CO)
- …remedies to maintain acceptable asset and credit quality. + Executes quality customer review meetings for retention and relationship expansion purposes. + ... identify new opportunities and deliver a differentiated experience. Our customer -centric approach prioritizes client goals through financial planning, delivering… more
- Meta (New York, NY)
- …company priority to remove / reduce customer friction thereby improving longterm loyalty and retention and our team is responsible for designing and ... We're looking for someone who is passionate about providing a world-class customer experience across Facebook's family of apps. Offering better support is a… more
- Walmart (San Bruno, CA)
- …Walmart US Product Organization. + Our Mission: Deliver seamless experiences that drive customer loyalty , associate retention , first place wallet share, and ... practices to product portfolio(s) under remit. Be a change agent and advocate for sustainable operating rhythms + Develop...What We Do: We translate the business strategy and customer needs into a product strategy and architecture. We… more
- Realtor (Austin, TX)
- …inspired than ever to help real estate professionals grow their business by creating a customer centric brand. We want YOU to be part of our journey. We are seeking ... deep understanding of the needs of our b2b customers. You'll drive awareness, acquisition, retention and expansion. This is an amazing opportunity to be the CMO for… more
- Citigroup (Irving, TX)
- …business results. You are passionate about building solutions that drive client loyalty , engagement and are relentless on simplification. You operate with the ... equal parts design engineer, artist, strategist, execution driver, and change agent , with a focus on marketing, product development, digital acquisition, onboarding,… more
- Highmark Health (Harrisburg, PA)
- …in a timely and professional manner; taking responsibility for client satisfaction and loyalty . + Effectively provide Exchanges, FMO or Agent product and sales ... products, services, capabilities, and technologies with the client to ensure retention , profitability and growth of existing business. Develop, implement and execute… more