- Lumen (Raleigh, NC)
- …connect the world and shape the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide sales and sales support for ... solutions (data, voice, IP, etc.) for Public Sector. The Customer Engagement Advocate is a key member...make a positive contribution to the strength of Lumen's relationship within our accounts. **The Main Responsibilities** + Become… more
- Nelnet (Raleigh, NC)
- …firm experienced in all industry standard compliance and information security issues. The Customer Advocate coordinates the efforts of team members, and in some ... relationships with our customers, managing all aspects of the customer relationship . - Develop and maintain ...to 15% of the time EDUCATION AND EXPERIENCE: The Customer Advocate must have sufficient service delivery… more
- Wolters Kluwer (Raleigh, NC)
- The **Senior Account & Relationship Executive** activities include: gaining expertise on the complex and comprehensive ELM product line; learning industry and ELM ... informed of the account management-related processes; maintaining and growing existing customer business; serving as a liaison between clients and ELM; serving… more
- Trellix (Raleigh, NC)
- …and discovery of up-sell opportunities. This person will help to execute on our customer relationship strategy that is focused on driving high retention across a ... and negotiations alongside your direct reports * Work cross-functionally to advocate for customer needs and ensure proper company alignment in support of these… more
- Trellix (Raleigh, NC)
- …customer liaison for strategic accounts, you will develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully ... **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Trellix (Raleigh, NC)
- …customer liaison for strategic accounts, you will develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully ... **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior ...retention and renewals opportunities.** + **You will be an advocate for our customers with a focus on transformation… more
- SHI (Raleigh, NC)
- …whatever it takes" + Exceptional communication and presentation skills + Excellent sales & customer relationship skills + Good research skills and the ability to ... RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the...licenses within allocated customer base. Be an advocate for the ITAM Services Department at all times,… more
- Lenovo (Morrisville, NC)
- …The Services Delivery Manager will be responsible for managing the overall customer relationship . This role will impact business both internally and ... but in general you are the owner of the relationship across the various parties. You are an experienced...Manage customer escalations and act as the customer 's advocate . * Ensure effective ownership, communication,… more
- Astrix Technology (Raleigh, NC)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... are both the "tip of the spear" and client relationship leader charged with identifying and penetrating prospects and...to map offerings to client needs. + Drive Astrix relationship and growth at a set of defined Strategic… more
- Marriott (Raleigh, NC)
- …generate superior business results. The individual will have a direct reporting relationship to the Global Account Director, Intermediary Sales. Specific areas of ... from assigned Group accounts. 10. Attend and participate in all relevant customer events and trade shows to continue building alliances with intermediaries that… more
- BASF (Research Triangle Park, NC)
- …Manager, You Create Chemistry By ** * Managing sales, people development and customer engagement targets within your geography. * Managing a team of sales ... plans for their local area(s), while acting as an advocate for BASF & the agriculture industry. * Developing...the agriculture industry. * Developing strong and successful business relationship as you align with Key customers in your… more
- Marriott (Raleigh, NC)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- Marriott (Raleigh, NC)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- Lenovo (Morrisville, NC)
- …needed; Develop and implement knowledge sharing initiatives within the team. ** Customer Relationship Management:** Build and maintain strong relationships with ... Manage customer expectations and ensure timely resolution of issues; Advocate for customer needs within the organization; Analyze customer feedback and… more
- UNC Health Care (Raleigh, NC)
- …with detailed information and employ high-level problem-solving skills. * Strong customer service and relationship -building skills. * Strong communication skills ... effectively with patients, families and caregivers building a trust relationship , mutual respect, and demonstrates empathy, integrity, honesty, compassion and… more
- Xylem (Morrisville, NC)
- …issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the ... duty satisfactorily. + Build, manage and nurture a solid relationship with internal customers and align resources and priorities...all customers. + Act as a change champion and advocate benefits and adoption of standardized policies, processes and… more
- ThermoFisher Scientific (Raleigh, NC)
- …is responsible for managing all aspects of field service support and customer relationship management including but not limited to: installation, repair, ... instrument qualification. The Engineer III Field Service Engineer will be customer oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.… more
- Rocket Software (Raleigh, NC)
- …team to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... to solve for, to identify the right technology to bring forward to the customer + Present and deliver highly technical product training + Interact with lab and… more
- S&P Global (Raleigh, NC)
- …interact effectively with technical and non-technical audience is a MUST. + Superior customer service and with strong relationship building skills + Ability to ... customers. The SDM will with the Infrastructure/IT Leadership on establishing customer -minded infrastructure as a service and delivering the services through agile… more
- Marriott (Raleigh, NC)
- …maintaining a productive dialogue and exchange of ideas. * Acts as the customer advocate through understanding the account needs and opportunities. * Identifies ... verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to...for the leisure segment. * Develops a close working relationship with operations to execute strategies at the property… more