- Piedmont Airlines (Charleston, WV)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Carrington (Charleston, WV)
- …+ bonus. **What you'll do:** + Serve as a cross -functional change agent throughout the organization to champion a customer -centric culture and mindset. + ... The Vice President of Customer Experience will be responsible for partnering with...establish controls to reduce variability and improve quality and service standards within the department. + Oversee activities to… more
- Nelnet (Charleston, WV)
- …Management:** * Establish accountability for meeting or surpassing SLAs related to customer service metrics, response times, and resolution rates. * Oversee ... Management, or equivalent experience needed. * 10 years of experience in customer service management, contact center operations, dialing and diligence management… more
- Navient (Charleston, WV)
- …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- Marriott (Charleston, WV)
- …**Position Type** Management **JOB SUMMARY** This candidate will drive the cross -functional alignment to Infrastructure Delivery and Global Technology strategies and ... and approach. The Senior Manager will serve as thought leader and change agent and must be a motivated self-starter who seeks and identifies opportunities for… more
- Humana (Charleston, WV)
- …health contracts. We are looking for a technology delivery leader for our digital customer service technology solutions team. In this role, you will build and ... organization capabilities interrelate across department(s). Are you a change agent that wants to work in a scaled agile...modern technology and delivery methods to drive speed to customer value? Do you have a passion for leading… more