- National General Insurance Company (ID)
- Primary Purpose: The Sales Agent Specialist is responsible for developing expertise in Property and Casualty insurance and selling P&C products based on client ... carriers. In addition, this role is responsible for providing outstanding client service and creating a positive relationship between the company and its prospective… more
- Carrington (Boise, ID)
- …+ bonus. **What you'll do:** + Serve as a cross -functional change agent throughout the organization to champion a customer -centric culture and mindset. + ... The Vice President of Customer Experience will be responsible for partnering with...establish controls to reduce variability and improve quality and service standards within the department. + Oversee activities to… more
- Nelnet (Boise, ID)
- …Management:** * Establish accountability for meeting or surpassing SLAs related to customer service metrics, response times, and resolution rates. * Oversee ... Management, or equivalent experience needed. * 10 years of experience in customer service management, contact center operations, dialing and diligence management… more
- Navient (Boise, ID)
- …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- Trinity Health (Boise, ID)
- …achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. Saint Alphonsus Regional Medical Center, ... solutions to business problems. Demonstrates the ability to be a change agent /leader, coach, mentor- + Communicates effectively, follows through on assignments, uses… more
- Marriott (Boise, ID)
- …**Position Type** Management **JOB SUMMARY** This candidate will drive the cross -functional alignment to Infrastructure Delivery and Global Technology strategies and ... and approach. The Senior Manager will serve as thought leader and change agent and must be a motivated self-starter who seeks and identifies opportunities for… more