- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. * Maintain communication with customers and ... a hybrid role efficiently from home/office while staying on task. * Perform customer service tasks (eg, answering telephone calls, typing, filing, scanning,… more
- Teksouth Corporation (Andrews AFB, MD)
- …Pay and related systems. + Experience with Wide Area Workflow WAWF. + Customer Service Representative (CSR) experience. **Skills:** Planning, Organization, ... such as Military Pay, Civilian Pay, Travel Pay, and Case Management System (CMS). This role is part of...DOHA claims. + Collaborate with the Air Force Financial Service Center (AFFSC) on manual travel/PCS vouchers and rectify… more
- Teksouth Corporation (Washington, DC)
- …of technology and consulting solutions for government agencies, is seeking a skilled Customer Service Representative to support Military Pay, Civilian Pay, ... Travel Pay, and Case Management System (CMS) functions for Air Force clients....Experience with WAWF (Wide Area WorkFlow) + Air Force/DoD Customer Service experience Teksouth is an employee-owned… more
- Brivo (Bethesda, MD)
- Summary As a Representative of our Customer Service team, you will interact with our customers to troubleshoot and solve basic technical issues and provide ... phone and email inquiries timely and efficiently + Recording customer interactions and resolutions in a case ...technology, SaaS, IoT + A passion for delivering exceptional service + Ability to thrive in a team environment… more
- Merck (Washington, DC)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's ... outcomes to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck (Washington, DC)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as ... appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …graduation; Plus two years of experience providing administrative support, technical support, customer service , or working in a court or legal environment. ... Civil Case Status Clerk (Legal Records Clerk) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4490237)...Two or more years of experience in providing front-line customer service . + Knowledge of the Code… more
- Fedcap (Washington, DC)
- … Customer engagement and progress up through the first year of a Customer 's employment. Case Managers shall coordinate multiple activities with Fedcap staff ... Position Summary: The Case Manager for the Washington, DC Temporary Assistance...of Human Services (DHS); Job Placement's primary focus is Customer placement into unsubsidized employment; and Education and Occupational… more
- Merck (Washington, DC)
- **Job Description** The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays an important role in ... supporting our Company's customer centric business model. This position provides candidates with...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …problem resolution, remain organized and adapt to change, and possess strong customer service skills; ability to effectively manage resources. Superior ability ... acquisitions for the US Government; prior acquisition experience managing a customer service organization (ie Defense Acquisition Workforce Improvement Act… more
- Envista Holdings Corporation (Washington, DC)
- **Job Description:** **Position Summary:** The **Regional Sales Support Representative (RSSR)** will gain hands-on experience in various aspects of sales while ... them with support in performing lead generation activities and conducting customer fittings. Essential Duties and Responsibilities: + Shadow Sales Representatives in… more
- Ricoh Americas Corporation (Mclean, VA)
- …tasks in an accurate and timely manner. �. Complies with all company policies. ** Customer Service ** �. Interacts with external customers for the purpose of ... strong interpersonal and verbal communications skills. �. Possesses excellent customer service skills including ability to follow...service equipment at floor level. �. In the case of technicians assigned a walking territory, extensive foot… more
- Merck (Washington, DC)
- …in field sales teams and play a critical role in supporting our customer centric business model. This position is responsible for working in their respective ... to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) Companion Animal… more
- Guardian Life (Washington, DC)
- Grow your career with Guardian in our newly created opportunity as a **Claim Case Manager II, Supplemental Health** ! In a culture where "People Count," "We Do the ... we are interested in individuals who are committed to customer satisfaction and an ability to make quick and...policy guidelines. Once benefits established, determine corresponding type of service codes and benefit amounts for processing. + Assess… more
- Merck (Washington, DC)
- …concepts accurately and clearly + Previous sales, account management, consultative, or customer service experience + Ability to analyze metrics to assess ... **Job Description** **Position Description:** The Chronic Care Representative (CCR) is the primary point of contact...The CCR is a key member of the local Customer Team that works collaboratively with other Company field-based… more
- Travelers Insurance Company (Alexandria, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Brivo (Bethesda, MD)
- …for additions and/or enhancements to product and/or service + Record customer interactions and resolutions in case management system Qualifications: + 3+ ... Summary: The Technical Support Representative interacts with Brivo's customers to handle Tier...2:00am - 11:00am EST. Responsibilities: + Serve as a customer advocate and interact with internal teams to solve… more
- Travelers Insurance Company (Alexandria, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Office of Personnel Management (Washington, DC)
- …analyzing and developing responses to complex or unusual health benefits-related customer service inquiries and/or health insurance appeals; d) Reviewing ... will provide administrative support for efficient operations within the Postal Service Health Benefits (PSHB) Program. Responsibilities Serving as primary point of… more
- Cardinal Health (Washington, DC)
- …or technical assistance to less experienced team members **_Qualifications_** * Previous customer service experience is preferred * High School diploma or ... helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service… more