- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- M&T Bank (Bridgeport, CT)
- …Experience or coursework in a financial crime or law enforcement related field Customer service experience in a specialist or supervisory role Experience working ... - Thursday: 10am to 6:30pm** This role is a ** hybrid ** position requiring **2 days per week** at our...activities comply with applicable laws and regulations impacting card fraud detection activities to protect Company and customer… more
- M&T Bank (Bridgeport, CT)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Buffalo, NY. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... skills, and competencies.) About This Job This Commerce Bank Fraud Team is an integral part of our ongoing...the team for you! Essential Functions + Receive incoming customer calls with questions about account debit cards, credit… more
- Citizens (Medford, MA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Citizens (Johnston, RI)
- …moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. + Review accounts ... Description As a Fraud Detection Sr. Specialist, you'll play a pivotal...to protecting our customers, maintaining the highest standards of service , and ensuring the integrity of financial transactions. Our… more
- Amazon (Newark, NJ)
- …team, ensure actions are taken within defined SLA - Liaise with Customer Service leadership and manage the Fraud Risk Management Agents responsible for ... operations industry experience - Past experience of working in relevant teams ( Fraud /Risk Management, Customer Service , Back-end operations) - Proven… more
- Capital One (Mclean, VA)
- …2 (19050), United States of America, McLean, Virginia Sr Business Manager, CML Payment Fraud **As a Senior Manager, Business Analysis at Capital One, you will apply ... learning, and rewards innovation.** **Team Description:** **The Commercial Payments Fraud Strategy group develops and implements holistic defenses across commercial… more
- US Bank (Minneapolis, MN)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... We are now hiring for an exciting opportunity as Fraud Risk Analyst 3 within US Bancorp's Enterprise ...data analysis software Tag: INDMO This role offers a hybrid /flexible schedule, which means there's an in-office expectation of… more
- US Bank (Tempe, AZ)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... from Day One. **Job Description** Key leadership role overseeing all aspects of Fraud Operations detecting and preventing check and deposit fraud perpetrated… more
- SHAZAM (Chickasha, OK)
- Fraud Specialist - Call Center ($20/hr plus a $1,000...answers, choice and innovation with an impeccable level of customer service - a level unmatched in the ... is looking for call center professionals who can help identify and reduce fraud to protect cardholder accounts and minimize financial risks to our financial… more
- US Bank (Minneapolis, MN)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... you excel at-all from Day One. **Job Description** This Fraud Risk Manager role will lead a team to...years of management experience **NOTE: This role offers a hybrid /flexible schedule, which means there's an in-office expectation of… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $201,400 - $229,900 for Mgr, Data Science… more
- US Bank (Cincinnati, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... for an exciting opportunity as Quantitative Model Analyst 4 within US Bancorp's Enterprise Fraud Strategy team. The successful candidate will play a key role in US… more
- Capital One (Richmond, VA)
- …the right solution to get customers back on track. Our goals are in service of delivering excellent customer experiences while driving value for our business. ... America, Richmond, Virginia Principal Associate, Content Designer - CB.XD, Fraud & Disputes At Capital One, we're building a...with teammates from product, tech and design to uncover customer and business needs + Co-create intuitive and engaging… more
- Capital One (Richmond, VA)
- …(12076), United States of America, Richmond, Virginia Manager, Product Management, Card Fraud Customers contact Capital One millions of times annually for help with ... on their account. These problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered, refunds not issued, etc.).… more
- Capital One (Richmond, VA)
- …United States of America, Richmond, Virginia Senior Associate, Product Management, Card Fraud Customers contact Capital One millions of times annually for help with ... problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered,...and able to prioritize your work + **Passionate & Customer Focus** **.** You care about growing others and… more
- US Bank (Fargo, ND)
- …processing, claims, disputes and risk-based actions, investigative research, secondary review, customer service /advocacy, or process and work coordination (team ... strong attention to detail is necessary for all roles **The role offers a hybrid /flexible schedule, which means there's an in-office expectation of 3 or more days… more
- Zions Bancorporation (Denver, CO)
- …The ideal candidate will have the skills and experience to: . Provide exceptional customer service to Treasury Management clients on a broad range of issues ... western United States and have the flexibility of a hybrid schedule, 3 days in the office and 2...services, accounting, financial and account analysis. Must have good customer service , problem solving and communications skills,… more
- CareFirst (Baltimore, MD)
- …Diploma or GED. **Experience:** 3 years experience in a) claims processing, b) customer service function or equivalent experience in investigative, health care, ... new case leads for potential assignment leads. Track incoming fraud allegations from all sources for statistical purposes and...be able to meet established deadlines and handle multiple customer service demands from internal and external… more