- Dexian - DISYS (Baltimore, MD)
- …10 and CPT Codes, medical terminology, extensive training in claims and subscriber customer service methods, and previous experience in the health care ... Position: Special Investigations Unit (SIU) InvestigatorLocation: Owings Mills MD ( Hybrid )Job Type: 6 months Contract - Possible extension Job Description: Job… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …We recruit individuals from a variety of backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and ... the industry. We welcome individuals from all backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and… more
- Fidelity TalentSource LLC (Westlake, TX)
- …maturity and high, enable high business value.Develop consistent and high-quality service roadmaps and architectures, ensuring strategy alignment and oversight of ... block it and communicate to CSO level.Data Driven Approach to understand fraud data, prioritize detect and prevent.Expert in Network Security and Web Application… more
- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Citigroup (Jacksonville, FL)
- … Agents and ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citi's clients ... The Fraud Operations Sr Supervisor provides operational/ service leadership and direction to a medium sized team). Applies in-depth disciplinary knowledge through… more
- M&T Bank (Millsboro, DE)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Millsboro, DE. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... skills, and competencies.) About This Job This Commerce Bank Fraud Team is an integral part of our ongoing...the team for you! Essential Functions + Receive incoming customer calls with questions about account debit cards, credit… more
- Citizens (Pittsburgh, PA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- USAA (Phoenix, AZ)
- …attention to detail and high concern for data privacy and accuracy. + Customer service orientation with developed analytical and problem-solving skills. + ... what makes us so special! As a dedicated Intermediate Fraud Prevention and Detection Specialist, you will, within defined...with Reg CC and Reg E + 2 years customer service experience in a Financial Institution… more
- Amazon (Newark, NJ)
- …team, ensure actions are taken within defined SLA - Liaise with Customer Service leadership and manage the Fraud Risk Management Agents responsible for ... operations industry experience - Past experience of working in relevant teams ( Fraud /Risk Management, Customer Service , Back-end operations) - Proven… more
- Capital One (Mclean, VA)
- …2 (19050), United States of America, McLean, Virginia Sr Business Manager, CML Payment Fraud **As a Senior Manager, Business Analysis at Capital One, you will apply ... learning, and rewards innovation.** **Team Description:** **The Commercial Payments Fraud Strategy group develops and implements holistic defenses across commercial… more
- US Bank (Tempe, AZ)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... from Day One. **Job Description** Key leadership role overseeing all aspects of Fraud Operations detecting and preventing check and deposit fraud perpetrated… more
- Staples (Framingham, MA)
- …management) as a first point of contact for all stakeholders. (Eg, Legal, Customer Service , Finance, Store Operations, Supply Chain, and Merchants). What you ... **Cyber Fraud Analyst** **Work Model: Hybrid , Framingham,...We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $201,400 - $229,900 for Mgr, Data Science… more
- City National Bank (Newark, DE)
- …be able to trouble shoot and resolve client concerns + Effective interpersonal, customer service and communication skills to interact effectively with all levels ... **CARD FRAUD /SERVICING LEAD** ** Hybrid Schedule: 2 Days...desire to assist clients with a variety of client service -related issues in a fast-paced, independent, telephone based … more
- US Bank (Cincinnati, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... for an exciting opportunity as Quantitative Model Analyst 4 within US Bancorp's Enterprise Fraud Strategy team. The successful candidate will play a key role in US… more
- Capital One (Richmond, VA)
- …the right solution to get customers back on track. Our goals are in service of delivering excellent customer experiences while driving value for our business. ... America, Richmond, Virginia Principal Associate, Content Designer - CB.XD, Fraud & Disputes At Capital One, we're building a...with teammates from product, tech and design to uncover customer and business needs + Co-create intuitive and engaging… more
- Capital One (Richmond, VA)
- …the right solution to get customers back on track. Our goals are in service of delivering excellent customer experiences while driving value for our business. ... 3 (12073), United States of America, Richmond, Virginia Principal Associate, Product Designer (Card Fraud & Disputes Design) The focus of the Fraud & Disputes… more
- Capital One (Mclean, VA)
- …(19052), United States of America, McLean, Virginia Principal Associate, Data Scientist - Application Fraud Team Data is at the center of everything we do. As a ... and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help...of hours to be regularly worked. **New York City ( Hybrid On-Site): $165,100 - $188,500 for Data Science PhD**… more
- US Bank (Fargo, ND)
- …processing, claims, disputes and risk-based actions, investigative research, secondary review, customer service /advocacy, or process and work coordination (team ... strong attention to detail is necessary for all roles **The role offers a hybrid /flexible schedule, which means there's an in-office expectation of 3 or more days… more
