- SHI (Columbus, OH)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving customer ... solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention...retention and renewals opportunities.** + **You will be an advocate for our customers with a focus on transformation… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Verint Systems, Inc. (Columbus, OH)
- …growth opportunities. Learn more at www.verint.com. **Overview of Job Function** The Customer Success Director is a strategic role that requires partnering ... closely with Verint's Fraud Security Solutions (FSS) key End-Customers. The FSS Customer Success Director will promote productive and positive relationships,… more
- Acxiom (Columbus, OH)
- …towards successful fruition. + Proactively anticipate potential obstacles and skillfully advocate solutions that enable integration with customer data platforms, ... MarTech - Expert Solutions Architect - Customer Data Platforms About the Position This primary...who are the single most important driver of our success . We're looking to hire people who share our… more
- Lumen (Columbus, OH)
- …-facing solution engineering role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the ... meet gathered requirements. + Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience,… more
- Acxiom (Columbus, OH)
- …build trust-based relationships with clients, customers, or colleagues. . **Client Advocate :** Represent and champion the interests, needs, and concerns of clients ... or customers within an organization. A client advocate serves as a dedicated liaison, ensuring that clients'.... Solution selling experience in Retail industry. . Demonstrated success closing large complex deals. . Experience and temperament… more
- Baesman Group, Inc. (Columbus, OH)
- …needs of the customer . Provide direction on what is critical to the success of the account. Set precedent for customer communication preferences . Be ... internal departments on client opportunities. . While being an advocate for the client, equally be an advocate...skills . Good leadership skills . Ability to handle customer complaints . Competitive . Outgoing . Assertive Benefits… more
- Randstad US (Dublin, OH)
- …communicate feature releases to stakeholders and Business Subject Matter Experts (SMEs). + Customer Advocacy: Act as the advocate for the customer ... digital innovation and are eager to contribute to the success of global digital initiatives, we encourage you to...releases to stakeholders and Business SMEs * Be the advocate for the customer while balancing the… more
- Ford Motor Company (Columbus, OH)
- …+ Speaks multiple business "languages" such as digital marketing, design, engineering, finance, customer success , sales and business models. + Ability to work ... of electrification. **In this position ** + Serve as customer and stakeholder advocate across FordPro Solutions...bring a variety of backgrounds and approaches to understanding customer needs. Success will require a mix… more
- Niagara Bottling LLC (Gahanna, OH)
- …+ Key contributor to ensuring overall plant safety, being an active advocate for team member safety. Drive to continuously improve safety behaviors, environment ... and culture. Be a vocal safety advocate in all plant management meetings and initiatives. +...competency model, focusing on the following key drivers of success : + Lead Like an Owner + Makes safety… more
- FirstEnergy (Columbus, OH)
- …Ohio is responsible for consulting with company experts to devise strategies to advocate for FirstEnergy's positions on public policy issues that impact the company. ... which influence public policy in Ohio, including trade associations, customer and advocacy groups, and business and industry allies....the company at stakeholder meetings and with allies to advocate for FirstEnergy priorities. + Direct the day to… more
- PNC (Columbus, OH)
- …feel respected, valued and have an opportunity to contribute to the company's success . As an Experience Designer Lead Senior within PNC's Digital organization, you ... in an agile framework, to create and enhance our customer experiences. Working across multiple projects, you'll collaborate with...explain your thought process in a large team environment . Advocate for users and inspire a culture of design… more
- Lenovo (Columbus, OH)
- …contractual metrics are achieved. Acts as a single point of contact and client advocate for customer escalations and owns the coordination and oversight to ... smarter technology for all, Lenovo has built on its success as the world's largest PC company by further...ensure consistent and relevant communication and maintain an excellent customer experience. The TAM acts as a single point… more
- AAA Mid Atlantic (Columbus, OH)
- …it was 100+ years ago when we founded AAA as the safety and travel advocate for drivers, passengers, and pedestrians. Today, we seek out Associates who share that ... who enjoy what they do and love supporting our customer base and their automotive needs. In keeping with...Managers and beyond to support the operational and team success of our Car Care locations throughout our service… more
- Astrix Technology (Columbus, OH)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... of Astrix Consulting Services via examples of previous client success . + Establish new Life-Sciences client relationships (including C-Level...to clearly present how we help our clients drive success in their initiatives. + Leverage LIS brand … more
- Highmark Health (Columbus, OH)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- Acxiom (Columbus, OH)
- …to leverage AI technologies to optimize business performance, enhance customer engagement, and drive revenue growth. **AI Solution Implementation:** Lead ... algorithms and techniques. **Communication and Advocacy:** Serving as a spokesperson and advocate for AI within the organization, as well as externally with clients,… more
- Marriott (Columbus, OH)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales...this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the… more
- JPMorgan Chase (Columbus, OH)
- …the "Bank for All", Chase is committed to the communities we serve and meeting customer needs across segments and lifecycles. To further this vision, we are hiring a ... will be expected to be the voice of the customer and own the end-to-end product lifecycle to develop,.../ HNW clients' banking and cash management needs, to advocate and articulate both business and technical product specifications,… more