- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate I you will play a crucial role in ensuring ... on the business by driving customer loyalty and advocacy. A successful Customer Success Advocate I can help reduce churn, increase revenue, and improve… more
- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The ** Customer Success Advocate ** is a customer -facing role that ensures our ... leveraging their current Lumen solutions. **The Main Responsibilities** + Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... candidates in Central or Eastern time zones. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set … more
- Nelnet (Columbus, OH)
- …firm experienced in all industry standard compliance and information security issues. The Customer Advocate coordinates the efforts of team members, and in some ... any and all business relationships essential to the overall success of the project by maintaining integrity in all...to 15% of the time EDUCATION AND EXPERIENCE: The Customer Advocate must have sufficient service delivery… more
- Central Ohio Transit Authority (Columbus, OH)
- …1600 McKinley Ave, Columbus, OH, United States | Hourly | Marketing and Customer Experience | Part Time Join the organization that received Outstanding Public ... COTA Mainstream and reduced fare applications, as well as assisting COTA's Customer Care Department in handling customer complaints/commendations. *Incumbents in… more
- Verint Systems, Inc. (Columbus, OH)
- …health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the ... Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...on strong product and industry knowledge and assumes the " customer advocate " role for escalations, upgrades, services… more
- SHI (Columbus, OH)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- Trellix (Columbus, OH)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Trellix (Columbus, OH)
- **_Job Title:_** Sr. Customer Success Manager, Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success Management ... you will be responsible for managing a team of Customer Success Managers responsible for customer...negotiations alongside your direct reports * Work cross-functionally to advocate for customer needs and ensure proper… more
- PNC (Columbus, OH)
- …feel respected, valued and have an opportunity to contribute to the company's success . As an Experience Designer Lead within PNC's Digital organization, you will be ... to our audiences. As a Lead Designer in the customer settings and preferences space, you'll be aligned with...explain your thought process in a large team environment . Advocate for users and inspire a culture of design… more
- Acxiom (Columbus, OH)
- …towards successful fruition. + Proactively anticipate potential obstacles and skillfully advocate solutions that enable integration with customer data platforms, ... MarTech - Solutions Architect - Customer Data Platforms About the Position This primary...who are the single most important driver of our success . We're looking to hire people who share our… more
- Pearson (Columbus, OH)
- …& Digital Studio + Sales & Marketing + Strategy, Planning & Operations + Customer Service & Success + Efficacy & Research + Higher Education, International ... strategic priorities at the title, discipline and portfolio level. Advocate the unique needs of the Math & Physical...key stakeholders across the business. + Cultivate a collaborative, customer -obsessed culture where data and customer context… more
- JPMorgan Chase (Columbus, OH)
- …our dynamic team to redefine service design, fostering innovative and inclusive customer experiences. As a Service Design Senior Associate in Sales Optimization, you ... will play a pivotal role in developing end-to-end customer and employee experiences by leveraging your advanced knowledge...solutions and concepts perform in the real world + Advocate for the user perspective when collaborating with Product… more
- JPMorgan Chase (Westerville, OH)
- …with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation + Beginning Oct. 1, 2018, if you ... passion for helping customers, building relationships, and delivering extraordinary customer service. You will acquire, manage, retain meaningful relationships with… more
- Quadient (Columbus, OH)
- …Quadient AR software platform. Live clients are introduced and handed to an assigned Customer Success Manager (CSM) as and when projects are completed **Position ... Time Zones)** The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new… more
- JPMorgan Chase (Westerville, OH)
- …verifiable success in new client acquisition, cultivating and maintaining customer relationships, and revenue generation + High school degree, GED, or foreign ... Banking Assistant II in Consumer Banking, you will contribute significantly to the success of the Virtual Branch helping clients by providing strong customer … more
- HealthEdge Software Inc (Columbus, OH)
- …other teams. This role will partner closely with internal teams, including Customer Success , Content, Product, and Data Science. Throughout the course ... management skills, attention to detail, and a commitment toWellframeand customer success . About Wellframe: With Wellframe, we...believe health plans are in the best position to advocate for their members as they navigate their health… more
- Lenovo (Columbus, OH)
- …contractual metrics are achieved. Acts as a single point of contact and client advocate for customer escalations and owns the coordination and oversight to ... smarter technology for all, Lenovo has built on its success as the world's largest PC company by further...ensure consistent and relevant communication and maintain an excellent customer experience. The TAM acts as a single point… more
- Niagara Bottling LLC (Gahanna, OH)
- …+ Key contributor to ensuring overall plant safety, being an active advocate for team member safety. Drive to continuously improve safety behaviors, environment ... and culture. Be a vocal safety advocate in all plant management meetings and initiatives. +...competency model, focusing on the following key drivers of success : + Lead Like an Owner + Makes safety… more
- FirstEnergy (Columbus, OH)
- …Ohio is responsible for consulting with company experts to devise strategies to advocate for FirstEnergy's positions on public policy issues that impact the company. ... which influence public policy in Ohio, including trade associations, customer and advocacy groups, and business and industry allies....the company at stakeholder meetings and with allies to advocate for FirstEnergy priorities. + Direct the day to… more