- Rubrik (Columbus, OH)
- …and restore businesses with their data when infrastructure is attacked. As the Senior Manager , Renewal Operations, you will play a crucial role in optimizing ... + Stay updated on industry trends, competitive landscape, and customer feedback to refine renewal strategies. **Experience...Strategy or similar areas. + Proven track record of success in operations roles within high-growth SaaS or technology… more
- ServiceNow, Inc. (Vienna, VA)
- …successful in this role you have:** + 7+ years demonstrated success in a Renewal Account Management or Customer Success capacity. + Experience managing ... customer needs. Demonstrate account management capabilities to bring renewal to closure. + Be an expert in ServiceNow...around customers for multi-year contracts. + Work with our Customer Success organization to promote customer… more
- ServiceNow, Inc. (San Diego, CA)
- …Digital Sales AMS and APAC sales organization focus on renewals execution, customer success and account planning for the renewal + Engage with the operations ... to dream big makes for great candidates. The Senior Manager Renewal Sales will manage the ...plans to support renewals, working with Sales, Operations, Marketing, Customer Success and Finance + Partner with… more
- Onit (Houston, TX)
- …before their contract expire. You will partner with the Customer Success Manager to strategize on the most effective renewal plan for the customer . ... As a Renewal Manager at Onit, you will...As a Renewal Manager at Onit, you will own, drive, and...and upsell opportunities in Salesforce. + Collaborate with our Customer Success , Account Management, and Legal Teams… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager Customer...They are responsible for the post-sale lifecycle of the customer from onboarding to renewal of the contract ... Service Elmhurst, United States Apply Description Customer Success Manager POSITION SUMMARY The Customer...and have a high propensity to grow . The renewal is evidence that the customer has… more
- SHI (Columbus, OH)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... as the end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account… more
- RELX INC (Philadelphia, PA)
- Customer Success Manager , Interfolio Are you experienced in Customer Engagement and Adoption? Do you love managing customer relationships? About our ... Team The Customer Success team helps shape the overall customer ...up sell, informing the sales team of updates before renewal activities begin. + Managing customer relationships… more
- Leap (New York, NY)
- Senior Customer Success Manager About Leap: Leap is building the world's largest network of branded retail stores - powered by data, systems and scale. The ... of Customer Success , the Senior Customer Success Manager enables and...brand account growth in partnership with Account Executives via renewal and store footprint expansion in target categories and… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** , you will be responsible for driving ... at least 3 years of experience serving as a Customer Success Manager or Account...based on perceived risk, potential growth, strategic value and renewal timeframe. + Well-versed in communicating value and guiding… more
- BILT Inc. (Grapevine, TX)
- BILT Incorporated Job Title: Customer Success Manager / Account Manager Department: Account Management Classification: Exempt Location: BILT - Global ... Center, Grapevine, Texas 76051 About the Job The BILT Customer Success Manager / Account...which will drive positive retention and expansion. The Account Manager is responsible for achieving Quarterly renewal … more
- SHI (Austin, TX)
- …communication, consultationand presentation skills are essential **Certifications Required** + Cisco Customer Success Manager Specialist Certification must ... Wrapping 1** \#LI-LR1 Refer a friend to this job (https://careers-shi.icims.com/jobs/16678/cisco-ea- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- Philips (Rosemont, IL)
- The Customer Success Manager drives innovative strategies and customer success plans which deepen customer understanding, responds to changing ... leads and coordinates program activities and resources for maximizing customer satisfaction from pre-acquisition to expansion and renewal...issues across the continuum of care. **Your role:** The Customer Success Manager directs and… more
- Iron Mountain (Harrisburg, PA)
- …environment and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and ... start the conversation. **Job Summary** Supports and manages the post-sales customer lifecycle with Healthcare and Life Sciences segment accounts. This includes… more
- IBM (Research Triangle Park, NC)
- …-facing experience. As an experienced professional in the SaaS industry as a Sr Customer Success Manager (CSM), you will bring your experience leading ... to achieve their goals. + **Collaborate and partner with Customer Success teams** : Lead solution architecture,...have 5+ years as a CSM or Technical Account Manager role in a SaaS organization + Proven experience… more
- Fortive Corporation (PA)
- Overview: The Regional Manager , Customer Success is responsible for leading the Industrial Scientific Customer Success teams within a defined region. ... These teams (PODs) consist of Customer Relationship Managers, Customer Relationship ...Deal Desk Representatives. In this critical role, the Regional Manager , Customer Success will ensure… more
- Trellix (Columbus, OH)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...role promotes retention and loyalty leading to a successful renewal . **Location** : Remote US **Company Overview:** Trellix is… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving customer ... the value of Trellix solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Columbus, OH)
- …onboarding, and mentor teammates in their growth and development. You will report to the Manager , Customer Success . The territory will be clients in the ... accounts, effectively managing customer expectations, and supporting success and renewal + Enable team members...years direct healthcare provider experience, preferably in a project manager or IT function; or related experience + Excellent… more
- CloudZero (Boston, MA)
- …would love for you to be a part of it! About the Role: CloudZero is looking for Customer Success Manager (that will join our team in August) to support the ... growth of the Customer Success organization and help drive best...sales handoff and through post-sales onboarding and continues through renewal and expansion. You will drive outcomes through responsibilities… more
- SHRM (Alexandria, VA)
- Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-driven catalyst for ... globally. SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will...sales team to capitalize on opportunities and execute a renewal strategy for Enterprise customers. + Drive Revenue Outcomes… more