- AutoGrid Systems (Redwood City, CA)
- …analytics and in-depth energy data science to solve the world's most critical energy problems. Customer Success Manager ( CSM ) / Job Description As a ... Customer Success Manager About... Customer Success Manager About AutoGrid The world's...advocate for the customer within AutoGrid. Successful Customer Success Managers ( CSM ) have… more
- Cornerstone onDemand (Columbus, OH)
- The ** Customer Success Manager ( CSM )** is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to ... CSM drives results leading to renewals, expansion and customer advocacy. As the trusted partner for the ...you ** + Bring 4-5 years of experience in Customer Success + Are highly detail-oriented and… more
- Renaissance (OH)
- …working with them to ensure they experience the most value possible along the way. As a Customer Success Manager ( CSM ) at Nearpod by Renaissance, you are ... (must live in or near territory)** **As a District Customer Success Manager , you will:**...education background preferred (classroom, tech coach, school admin) and/or CSM /education implementation/vendor role experience + You are able to… more
- Trellix (Columbus, OH)
- …Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager ( CSM ) is responsible for driving ... loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every...offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention… more
- Danaher Corporation (Dallas, TX)
- …patient lives with diagnostic tools that address the world's biggest health challenges. The Customer Success Manager ( CSM ) for Beckman Coulter ... part of the Advocacy Team and report to the Customer Advocacy Team Manager . If you thrive...in a multifaceted, fast-paced role, empowered to promote the success of our laboratory customers and want to be… more
- SHI (Columbus, OH)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM ) is responsible for managing, expanding and renewing contracts with SHI's customers. The ... Success and ultimately to the Director of ITAM Customer Success . The SR. CSM ...representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project… more
- SHRM (Alexandria, VA)
- …workers and their families globally. SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager ( CSM ) will deliver a ... Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-driven catalyst for… more
- Iron Mountain (Harrisburg, PA)
- …environment and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager ( CSM ) partners with the ... start the conversation. **Job Summary** Supports and manages the post-sales customer lifecycle with Healthcare and Life Sciences segment accounts. This includes… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II ( CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support ... OEM, product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is expected to be a hard-working team member… more
- Dynatrace (Denver, CO)
- …value, and satisfaction. As part of the account team, you will work closely with your Customer Success Manager ( CSM ) to define the strategic roadmap for ... securely, and ensure flawless digital experiences. **Job Description** As a Customer Success Engineer, you will be responsible for building and maintaining… more
- Dynatrace (Waltham, MA)
- …Use Cases) engagements to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager ( CSM ), Project Coordinator and ... AppSec, Extension, and Business Insights services. + Work with Account Executives, Customer Success Managers, and Regional Service Managers (RSM) to establish… more
- Quadient (Columbus, OH)
- …of the Quadient AR software platform. Live clients are introduced and handed to an assigned Customer Success Manager ( CSM ) as and when projects are ... the next set of responsible parties such as Quadient's Customer Success Manager , Account ...Pre-Sales/Sales + Could be called upon to partner with CSM and/or Support to handle post project queries or… more
- Lenovo (Chicago, IL)
- …delivered. Lenovo's Technical Client Advisory team is looking for a passionate and highly skilled Customer Success Manager ( CSM ) devoted to our US ... serving as the technical focal in post-sales activities. The CSM will serve as a strategic partner capturing the...+ Bachelor's degree. + 8+ years in technical support, customer success , or presales. **Preferred Qualifications:** +… more
- NCR VOYIX (Tallahassee, FL)
- …(deepening the NCR share of client "wallet'), and retention. In close partnership with the customer success manager ( CSM ), inside sales (IS), and field ... and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to...identifies any roadblocks and works closely with the aligned CSM , business manager and support leaders to… more
- Amazon (Miami, FL)
- …help you develop into a better-rounded professional. About The Role We are seeking a Sr Customer Solutions Manager ( CSM ) to join our Oil & Gas, Energy team ... Energy industry customers. In this highly visible position, the CSM is a thought leader that acts as a...landscapes and decision-making processes * Be motivated by the customer 's long-term success , have a mix of… more
- American Express (Washington, DC)
- …explorers? Right this way. **ABOUT THE ROLE** **:** Resy is looking to add a Customer Success Manager to the Restaurant Success team. The ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...guiding the strategy & tactics paramount to the restaurant's success . The CSM works closely with stakeholders… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Manager , Customer Success Manager to lead a team of Customer Success Managers ... A day in the life * Participate in an Customer Success Manager interview loop...their soft-skills. * Have a career conversation with an CSM ; review the CSM 's opportunities, strengths and… more
- AVEVA (Houston, TX)
- …**Responsibilities:** As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ... you! Find out more at** **https://www.aveva.com/en/about/careers/.** **About the Role:** Customer Success Managers ( CSM ) are...their perceived value of the AVEVA software set. The Customer Success Manager will focus… more
- Modernizing Medicine (Boca Raton, FL)
- …team members across the US. ModMed (https://www.modmed.com/company/) is hiring a driven Senior Customer Success Manager to join our positive, passionate, and ... high-performing Customer Success team focused on acting as the post-sale consultative...+ Identify and grow upsell opportunities within the Senior CSM 's Book of Business. + Serve as an escalation… more
- Pearson (Hoboken, NJ)
- **Job Summary:** The Customer Success Manager - Enterprise role is crucial for ensuring our customers achieve success with Pearson's WFS products. Your ... main focus as a CSM will be ensuring that our largest customers achieve...educate customers on best practices. + Leverage Catalyst (our Customer Success platform), to track customer… more