- Russell Tobin & Associates (New York, NY)
- …the Associate ServiceDesk Director and is a temporary to hire role. Responsibilities: Provide Level 2 onsite and remote day to day support for customers ... What are we looking for in our Desktop Support Analyst? The full job description is...manner adhering to company established SLAs. Interact with ServiceDesk Level 1 staff to assist with resolving… more
- Software Galaxy Systems, LLC (Waukegan, IL)
- …on the mobility support (iPads, iPhones, Androids) functions instead of the computers. Level 2 Mobility Technician is responsible for diagnosing and resolving ... publish support documentation to ensure accurate knowledge and promote Level 1 first call resolution or user...support needs. Provide expertise on support services or on-call level - 2 support when requested. Understand and adhere… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …lead internal and external team working as part of the project Provide Tier 1 hands on support, as needed (end user/ desktop support, including Service delivery ... Manufacture network and other manufacturing systems. This position provides Tier 2 and 3 support, technical recommendations and direction, and coordinate technical… more
- Nesco Resource (Albertson, NY)
- Level 2 Technician Responsibilities Perform deep troubleshooting and analysis of complex issues before escalating to level 3 technical team Manage and ... following key areas: servers, mailflow, security, software, networking, complex desktop issues Support Microsoft related products: Active Directory (Group Policy,… more
- Kore 1 (Anaheim, CA)
- …related tools . Interface with the Systems Administrators/Helpdesk Technicians and provide Level 2 Support. Maintain ongoing communications with support teams ... part of the System Administrator / Engineering team with focus on computer desktop environment, server, and related peripheral equipment. Reporting to the Sr. IT… more
- WSFS Bank (Philadelphia, PA)
- …is responsible for defining the technological growth and direction of the desktop environment while ensuring continued stability and standard desktop ... configurations whenever possibleThe incumbent will serve as a specialist for the Desktop Computing Environment and will be the primary escalation point for basic and… more
- Percepta (Melbourne, FL)
- …manuals, and call history log to find solutions for basic to intermediate level issues.Master desktop applications, such as FMC360, EyeQ, Intranet, AAF, Search ... each market we support. As a Customer Care Representative 2 in Melbourne Florida, you'll be a part of...Hours worked beginning 8:00 PM on will include a $ 1 .00/hr. shift differential. Must be flexible to any 40-hour… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …in the event that an incident or request cannot be resolved at the Tier 2 level .Troubleshoot and resolve user incidents and requests dealing with OPM owned ... Management, Computer Forensics/Security, etc.),Knowledge, Skills, Abilities, and Other Characteristics 1 - 2 years' experience in technical Help Desk environment.… more
- Toyota Boshoku America, Inc (Hopkinsville, KY)
- …a secondary point of contact. 1 . Provide IT help desk support for end users. 2 . Provide desktop and laptop support for issues related to hardware, software ... regards to infrastructure and systems using TBA standard systems and best practices. 1 . Install, configure, and troubleshoot hardware and software (eg, desktop … more
- Dexian - DISYS (Denver, CO)
- …onsite five days a week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City ... applications, and communicating devices for the entire organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier 2 support to end-users in… more
- Software Galaxy Systems, LLC (Parma Heights, OH)
- …for existing team members. o Troubleshooting select application system issues and working with level 2 technical support groups to resolve issues that cannot be ... Months (Temp to hire) Location: Parma Ohio 44130 Shift: 1 st shift Monday to Friday (7am - 4pm)...trials on application latency and slow-down issues to support level 2 testing and support questions. o… more
- Blanchard Valley Health System (Findlay, OH)
- …Financial Services established policies and procedures. JOB DUTIES/RESPONSIBILITIES Duty 1 : Plans, organizes, implements and presents various educational programs to ... one-on-one and class room style learning incorporating adult learning techniques. Duty 2 : Provides initial and ongoing training and educational needs of PFS staff… more
- Percepta (Melbourne, FL)
- …determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority and ... speed, to ensure service level metrics are achieved.Communicate professional, grammatically correct verbal responses to customer inquiries and concerns; educate the… more
- GXO (Memphis, TN)
- …to build a career you can be proud of.2nd Shift: Monday-Friday, 5:00p- 1 :30aWe're transforming logistics through technology, investing hundreds of millions of dollars ... do on a typical day: Troubleshoot and resolve Tier 2 and 3 escalated technical issues Maintain and manage...to succeed at GXO: At a minimum, you'll need: 1 year of experience supporting end-user equipment and telephony… more
- Fidelity TalentSource LLC (Boston, MA)
- …at-home work site anywhere in the United States. Develops software and migrates desktop applications across multiple technology stacks -- Microsoft .NET / C#, WPF, ... coverage. Implements Spring Frameworks, Spring Boot, and JAVA Programming Language (Java 1 .8+). Uses Azure or Amazon Web Services (AWS) cloud platforms. Utilizes… more
- Percepta (Houston, TX)
- …for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in Service… more
- Creative Financial Staffing (Denver, CO)
- …must Strong customer service and time management skills What you will bring: Provide tier 1 and 2 level support for workstations, including handling after ... bonus Day to Day: Bachelor's Degree in Computer Science OR related field experience 2 years or more of Network Administration OR willing to learn. Experience working… more
- Bozeman Health (Bozeman, MT)
- …support and excellent customer service. They provide individual help or training at the desktop level and desktop peripheral level . Minimum ... Desktop Support Analyst serves primarily as a tier 2 support position for all technology end user incidents...statements are intended to describe the general nature and level of work being performed by people assigned to… more
- Cerebral Palsy Association of the North Country (Canton, NY)
- Desktop Support Level 1 ...degree in computer science or related discipline and two ( 2 ) years relevant experience preferred; or a high school ... diploma and equivalent technical training and certifications to enable the performance of all aspects of the position required. + Ability to install, configure, troubleshoot, and maintain all software applications and the Agency's peripheral equipment. +… more
- Trinity Health (Albany, NY)
- …the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. 2 . Configures and installs software IS users' desktop and laptop ... **Description:** **POSITION PURPOSE** Configures, installs, monitors and maintains ITS users' desktop software and hardware. Provides consultation to ITS users for… more
