- Microsoft Corporation (Redmond, WA)
- …metrics that have measurable impact. + Leads the customer supportability experience and provides documentation (eg, troubleshooting guidelines, best practices, ... blogs). Monitors how products and/or services are being used; tracks and understands a root-cause analysis for live-site incidents with little guidance from others. **Qualifications** **Required/Minimum Qualifications** + Bachelor's Degree AND 6+ years'… more