- Nelnet (Atlanta, GA)
- … functionality to support a new Federal client's data management system. The HSES Help Desk Team Lead must understand multi-tiered help desk operations and ... team members to address reoccurring support issues. A Help Desk Team Lead interacts with internal and...years of prior education and/or work experience. * Customer service and help desk functions. * Experience… more
- EDB (Atlanta, GA)
- …energized leader to manage, develop and lead our geographically dispersed IT Service Desk organization. In this highly visible and hands-on role, the ... is committed to driving innovation in AI, data and enterprise database technology. Our work is fueled by creative,...**Manager, Global IT Service Desk ** will be responsible for the… more
- Humana (Atlanta, GA)
- …channel experiences, knowledge management practices, and the integration of DEX tooling with IT Service Desk ( Service Now) to increase efficiencies. + 5+ ... a part of our caring community and help us put health first** The Lead Solutions Architect is a highly technical and strategic role with subject matter expertise… more
- Deloitte (Atlanta, GA)
- …related to identity and access incidents and awareness) + Responsible for working incidents and service requests in Service Desk within Service Level ... Lead Identity & Access Management Systems Administrator Location:...support. Responsibilities + Create solutions that drive full automation, self- service , and resiliency. + Application and user identity and… more
- Chick-fil-A (Atlanta, GA)
- …- Contact Center Solutions interacts with stakeholders in Support Now (Chick-fil-A's service desk department), including the Workforce Management team, the ... Overview A Technical Program Lead in the Digital Transformation and Technology (DTT)...deep knowledge in at least one area. + An enterprise mindset and the ability to think strategically about… more
- Serco (Atlanta, GA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... experienced and results-driven IT Infrastructure and Modernization Program Manager to lead strategic enterprise -wide initiatives aimed at enhancing technological… more
- SHI (Atlanta, GA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... and alignment with business objectives. + Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer… more
- Marriott (Atlanta, GA)
- …Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role ... create constructive relationships, influence, and communicate + Ability to lead complex, cross-functional problem-solving initiatives. **Preferred:** + Graduate degree… more
- SHI (Atlanta, GA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... and alignment with business objectives. + Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer… more
- Marriott (Atlanta, GA)
- …of integration capabilities and products. You will assume technical ownership of Service Provider deliverables and lead their technical resources to ensure ... processes. ** Service Provider, COTS and Custom Application Management** + Lead prioritization meetings with stakeholders and drive resolution of changes through… more
- Colonial Pipeline Company (Alpharetta, GA)
- …telecom environment; interfaces with telecom carriers; restores operational environment. + Lead the design and architecture of enterprise -wide network solutions, ... critical national infrastructure environment with 200+ remote sites. This position will lead a team of highly skilled engineers to develop and manage network… more
- Marriott (Atlanta, GA)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... initiatives that require significant coordination across disciplines. This position will lead the business planning and modeling phases for proposed initiatives with… more
- Aimbridge Hospitality (Alpharetta, GA)
- …to type 55 wpm + Proficient with Microsoft operating Systems OnQ and Sales Pro Enterprise + Must be able to convey information and ideas clearly. + Must be able ... guests and Associates in an attentive friendly courteous and service -oriented manner. + Maintains regular attendance in compliance with...pieces etc. as needed by sales team. + Maintains lead log and lead statistics to be… more
- TEKsystems (Alpharetta, GA)
- …by advising customers on preventative maintenance * Maintains a functional understanding of company service solutions * May lead and direct the work of others * ... Description: * Responsible for installing maintaining servicing and repairing break-fix desk side computer related products and legacy systems which include hardware… more
- Zodiac Pool Systems (Atlanta, GA)
- …system performance, network, and storage utilization + Provide support with escalated help desk requests via Service Now + Improve/update new systems and ... serves as the hands-on systems administrator for managing an enterprise Microsoft Windows system infrastructure and supporting systems implementation related… more