- SNI Technology (Fort Lauderdale, FL)
- OVERVIEW Sr. IT Support Services/ Service Desk Manager is a technical management position responsible for daily/strategic planning, operation, administration, ... implement a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request workflow (Improving… more
- Leonardo DRS (Bridgeton, MO)
- …fashion, and provide end user training and assistance where required Provide service desk and technical support to users Qualifications Bachelor's Degree ... Leonardo DRS Land Systems is seeking a full time Information System Security Manager (ISSM) located in Bridgeton, MO. As an Information System Security Manager… more
- Hired by Matrix (Cincinnati, OH)
- …to enhance organizations' team capacities for over three decades. As a full- service search firm, we partner with companies across industries, including Financial ... and employees from unnecessary radiation. Knowledge of the front desk operations as well as the computer systems and...the computer systems and reports all equipment problems to manager and Clinical Engineers. Schedule all exams done through… more
- Dexian - DISYS (Chantilly, VA)
- …toner, and probe.JOB SPECIFIC REQUIREMENTS AND SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk ... other telephone and data circuit activities including requirements gathering and service fulfillment. Other responsibilities include adds, moves, and change activity… more
- Hired by Matrix (Research Triangle Park, NC)
- …to enhance organizations' team capacities for over three decades. As a full- service search firm, we partner with companies across industries, including Financial ... events to drive adoption. Provide backup to the Salesforce support desk . Communicate with digital solutions team regarding enhancements and further training.… more
- Dexian - DISYS (El Segundo, CA)
- …schedule new equipment installations.Monitor and update ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset ... (3 - 5) years' experience in an IT support role, preferably as a Desktop ( Desk Side) or Help Desk technician focusing on Apple Mac technologies including… more
- Hired by Matrix (Paramus, NJ)
- …to enhance organizations' team capacities for over three decades. As a full- service search firm, we partner with companies across industries, including Financial ... a technical standpoint. In conjunction with the ERP Technical Manager , ERP Application Analysts and the Technical Lead will...and the Technical Lead will maintain and implement help desk processes and maintain a knowledge store and catalog… more
- Russell Tobin & Associates (Winston-Salem, NC)
- …routers switches and Firewalls 3+ years' experience with system center operations manager (SCOM 2012/19) 3+ years' experience with authoring management packs 3+ ... with Red Hat Linux and AIX Servers in an enterprise environment 3+ years of experience in developing and...of computer systems and communications equipment Monitor client help desk calls and assist in the in resolution of… more
- General Dynamics Information Technology (Washington, DC)
- …related experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service… more
- General Dynamics Information Technology (Colorado Springs, CO)
- … Manager ** Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. GDIT is ... Defense IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding...procedures **Preferred Skills:** + Experience and familiar with DoD Enterprise Service Management Frameworks (DESMF) + Strong… more
- TEKsystems (New Orleans, LA)
- Description: TEKsystems is seeking an Enterprise Service Desk Specialist to support a DoD program in New Orleans, LA. Qualified candidates must have an ... Active Secret Clearance AND CompTIA Security+CE Certification. As an Enterprise Service Desk Specialist you will play a critical role in supporting the one… more
- EDB (Columbus, OH)
- … Service Desk organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, ... is committed to driving innovation in AI, data and enterprise database technology. Our work is fueled by creative,...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- Vectrus (Bangor, WA)
- …Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... Service Desk team members. The IT Enterprise Service Desk supports a...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- University of Washington (Seattle, WA)
- …+ You proactively negotiate and coordinate with all support groups and UW Medicine enterprise to ensure ITS Service Desk is successful supporting customer ... **UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **LEAD, SERVICE DESK ANALYST** position. **WORK SCHEDULE** + 100% FTE - 40… more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...of support for a full spectrum of important IT-focused, enterprise -wide lifecycle support. This includes dev ops, applied technology… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- TEKsystems (New York, NY)
- …for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... Description: Note: Manager likes to see candidates that have at...in-house trainer. Skills: Help desk , Support, Help desk support, Troubleshooting, Service desk ,… more
- General Dynamics Information Technology (GA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist** **- Senior** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist** **- Senior** with... Specialist** **- Senior** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more
