- Creative Financial Staffing (Apex, NC)
- …in the financial industry, is seeking a talented individual to fill the role of Financial Analyst in a unique hybrid capacity . If you thrive on making sense of ... Join Our Team as a Financial Analyst - Hybrid Position Are you a detail-oriented...areas of concern and opportunity. Assisting in budgeting and forecasting exercises to ensure accurate financial projections. Providing expertise… more
- American Honda Motor Co Inc (Torrance, CA)
- …want you to join our team to Bring the Future!Job PurposeThe role of the Analyst Business Ops, Budget Management & Reporting is to develop and maintain the annual ... budgets to support short- and long-term business plans through budget forecasting and budget allocation. They handle budget requests and provide support… more
- AmeriHealth Caritas (Philadelphia, PA)
- **Workforce Management Capacity Analyst ** Location: Philadelphia, PA Primary Job Function: Operations ID**: 34227 Your career starts now. We are looking for the ... IEX) experience, or at least two years of experience in a contact center capacity using automated forecasting tools strongly preferred. + Preferred experience in… more
- Amazon (Nashville, TN)
- …possible, this is your chance to make history. We are looking for an exceptional analyst to join our Worldwide Capacity Planning team. Our team optimizes ... forecasting models and optimization tools that help predict capacity requirement for every 30 minutes and support new...optimize service levels and lower variable costs - Manage staffing (4-6 weeks) and scheduling for a headcount that… more
- The Chicago Lighthouse (Chicago, IL)
- …+ Maximize staff schedules to align with historical call trends; + Create forecasting models to determine capacity requirements for multiple call centers with ... **Call Center Data Analyst ** **Job Details** **Job Location** Chicago, IL **Position...performance indicators (KPIs); + Provide recommendations for adjustments to staffing levels based on historical call volumes and service… more
- BrightSpring Health Services (Louisville, KY)
- …Weekly labor management - Each week, review worked hours compared to planned hours, capacity planning to identify areas where staffing needs to be addressed, and ... interest, read more below and apply today! Responsibilities + The Senior Financial Analyst will serve as a major finance contributor over an assigned region and/or… more
- University of Michigan (Ann Arbor, MI)
- Workforce Management Analyst Apply Now **Summary** Under minimal supervision and working independently, The WFM Analyst will forecast call volumes with a high ... workforce management tools. This includes developing reports of call volume and staffing models using forecasts / trending models within Workforce Optimization (WFO)… more
- Serco (Washington, DC)
- …supporting the US Navy- Serco has a great opportunity for you! This Financial Analyst position will be on a dynamic team, supporting Team Submarine. Bring your ... NAVSEA customers. Serco has an opening for a financial analyst to support an active contract with the US...responsible for various financial functions such as budgeting, auditing, forecasting and analysis. + Collect and review financial data… more
- Chewy (Plantation, FL)
- **Our Opportunity:** As a CS Real Time Analyst , you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance ... **What you'll do:** + Continuously analyzes business activities in real-time re- forecasting to execute countermeasures to maximize balance of service levels and… more
- Paylocity (Schaumburg, IL)
- …Launch your career with us! Position Overview The Workforce Management Analyst administers the Workforce Management (WFM) system for Paylocity's contact centers. ... support within all of operations including scheduling, real-time management, and forecasting . The role analyzes and reports on interaction volumes, productivity, and… more
- American Express Global Business Travel (Columbus, OH)
- …when necessary and system data for optimal call flow management and employee staffing . The Senior Regional Analyst team leads a multi-market, strategic planning ... will be an integral part of the Traveler Care organization. The Senior Regional Analyst is responsible for service level delivery (call management and staffing … more
- LinkedIn (Omaha, NE)
- …Workforce Management team is looking for a Senior Planning & Resource Optimization Analyst to enhance our member and customer experience. This role is pivotal in ... providing actionable insights for staffing , optimizing operational efficiency, and maintaining a balance between...phone, chat, etc.) to create and refine workload models, forecasting contact volume, handling time, shrinkage, and other relevant… more
- Wells Fargo (Charlotte, NC)
- …+ Develop and deliver communication for enterprise team for ongoing changes in staffing and forecasting strategies + Identify and recommend opportunities for ... Wells Fargo is seeking a Senior Contact Center Planning Analyst as part of Consumer and Small Business Banking...work + Assist functional manager with the design of staffing and schedules needed to support operational needs and… more
- Kelly Services (San Antonio, TX)
- …+ Evaluates staffing requests to ensure they are within authorized capacity and within budgeted resources. + Examines and assesses the Latest Estimate ... will have a proven track of success in financial analysis, budgeting, and forecasting + Financial Point of Contact and trusted Financial Advisor to designated… more
- Citigroup (New York, NY)
- …Workforce Management team is responsible of leading Citi's transformation efforts around staffing and skill adequacy and organization design. It is an exciting time ... and governance of transformation around how Citi manages demand and supply, capacity planning and resource management. This role will contribute to embedding the… more
- Aston Carter (Irving, TX)
- …resets, retailer information) Skills: Supply chain, space planning, planogram, Forecasting , Data analysis, Microsoft excel, Strategic sourcing, Pricing, category ... Wine & Spirits background in a sales or category capacity a plus About Aston Carter: Aston Carter provides...We are proud to be a ClearlyRated Best of Staffing (R) double diamond winner for both client and talent… more
- Intuit (San Diego, CA)
- …+ 3-5 years of experience in Contact Center operations, including forecasting , capacity planning, workforce management, real-time operations frameworks, and ... including queue monitoring, skilling, and routing configurations, schedule escalations, and staffing analysis in a fast-paced, global contact center environment. +… more
- Camping World (Englewood, CO)
- …of call volume trends to provide a balanced work force; works with WFM Analyst to ensure accurate call volume and staffing forecasts. Maintain Occupancy/Service ... for the CEC contact center. Areas of focus include, forecasting procedures, administration of schedules, payroll administration, commission processing, daily… more
