- Citizens (Glen Allen, VA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Glen Allen, VA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Capital One (Richmond, VA)
- West Creek 6 (12076), United States of America, Richmond, Virginia Senior Associate, Product Management, Card Fraud Customers contact Capital One millions of ... problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered,...and able to prioritize your work + **Passionate & Customer Focus** **.** You care about growing others and… more
- Bank of America (Richmond, VA)
- …to reduce fraud losses + Monitor reports to identify risks/trends + Support fraud projects and initiatives + Lead the partnership with product teams ... forums with internal clients and business partners. **Job Responsibilities:** The Digital Fraud Policy Sr. Strategist will support efforts to identify … more
- Capital One (Richmond, VA)
- …(12076), United States of America, Richmond, Virginia Manager, Product Management, Card Fraud Customers contact Capital One millions of times annually for help with ... on their account. These problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered, refunds not issued, etc.).… more
- Capital One (Richmond, VA)
- …Bank, which may include checking and savings products, marketing, operations, payments and fraud support . The successful candidate must be capable of quickly ... Creek 7 (12077), United States of America, Richmond, Virginia Senior Manager, Senior Counsel - Retail Bank...Legal team is seeking an attorney to provide legal support for Capital One's Retail Bank. At Capital One,… more
- Citizens (Glen Allen, VA)
- …+ Performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. + Perform other such ... Description As the Home Mortgage Senior Business Analyst, you will work independently, and...document and analyze business requirements. + Responsible for project support and collaboration, which involves providing support … more
- Highmark Health (Richmond, VA)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... + Analyze member risk and engage internal departments to manage this risk. + Support other internal initiatives which may include but not limited to fraud … more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as… more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as… more
- Bank of America (Richmond, VA)
- … and non- fraud products supporting adhoc report and analytical requests to support fraud and claims LOBs. The candidate will coordinate the production of ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- CARMAX (Richmond, VA)
- …collaborative, self-motivated individual to join our CarMax Audit Services team as the Senior Manager focused on Technology Audit. This role will help lead the ... and operational audits of processes, policies and procedures. The Senior Manager, Technology Audit will help manage and lead...it relates to specific technologies and audit techniques, and support the team in development of tools. Review work… more
- TTEC (Richmond, VA)
- …+ 10 years' experience in a BPO sales environment, with experience in outsourced customer care services or fraud prevention & detection solutions + Verifiable ... the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company… more
- DXC Technology (Richmond, VA)
- …Responsible for managing commodities/categories worldwide, including goods and services that support the company and its customers. The following global and regional ... will be supported by this role: Global sub-categories include Market Intelligence in support of our Analyst and Advisors group that reports to our Strategic Partners… more
- Lincoln Financial Group (Richmond, VA)
- …and related value-add services. You will act as a resource to support the definition of product strategy, vision, value proposition, and product enhancements. ... the product lifecycle to ensure group products/services are market competitive and meet customer needs. **What you'll be doing** + Maintains knowledge on current and… more
- Lincoln Financial Group (Richmond, VA)
- …team members and other actuarial associates + Receive coaching and mentorship from senior actuarial associates and leaders + Support the group's actuarial ... at a prescribed pace. The program is designed to support you as you work towards your FSA and...insurance product or re-pricing an existing product based on customer needs Risk Management/Analysis + Partnering with various teams… more
- Highmark Health (Richmond, VA)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... This is an entry level position, with oversight by Senior Underwriters and/or Management until the individual is acclimated...and engages internal departments to manage this risk. + Support other internal initiatives which may include but not… more
- DXC Technology (Richmond, VA)
- …Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our ... highly complex business processes middle and back offices- while facilitating customer experience transformation. Essential Job Functions: + Will handle Life… more