- Citigroup (Irving, TX)
- …activities of actionable insight-rich MIS. **Responsibilities:** + Ensure that reporting and business intelligence Operational Reports are working, updated timely, ... on projects to implement new functionality and changes to reporting and BI tools - document business requirements, document...subject matter expertise, support and training to the Core Operations teams to enhance their skills and achieve, over… more
- Citigroup (Irving, TX)
- **Overview of the Role** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and ... every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission...everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers… more
- Capgemini (Dallas, TX)
- …ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and reporting /analytics. Good knowledge of Contact Center technologies, including IVR, ACD, ... WFM, CRM integration, chatbots, natural language processing, RPA, and reporting /analytics. * Familiarity with Google CCAI or conversational AI is a plus. * Google… more
- Deloitte (Dallas, TX)
- …horizon. Interested? Read more about our opportunity below The Team The Enterprise Operations as a Service Offering addresses our clients' needs for on-going ... operations of their technology and business process investments through...recommendations for their adoption. + Collaborate with the Business Apps Manager and other team members to identify opportunities… more
- JPMorgan Chase (Plano, TX)
- …other groups to ensure the infrastructure fully meets business and ongoing reporting requirements + Effectively manage various projects through varying stages of the ... Strong technical and analytical background with a focus on joining business operations and financial metrics from multiple data sources + Experience inheriting… more