- Kimpton Hotels & Restaurants (Cleveland, OH)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Millennia Housing Management (Cleveland, OH)
- Position Overview Guest Service Agent will provide excellent customer service by making sure the travelers receive everything they need during their ... stay. The Guest Service Agent will answer all enquiries with a friendly and upbeat disposition. Essential Functions and Responsibilities + Support your … more
- Drury Hotels (Cleveland, OH)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Cleveland, OH)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- IHG (Cleveland, OH)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Cleveland, OH)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Live Nation (Cleveland, OH)
- …sounds like you then please read on! THE ROLE A box office ticket agent will be responsible for providing accurate information and exceptional guest services ... bank procedures and check-out procedures . Maintain superior customer service both in person and over the phones ..... Answer phone with prompt and courteous attitude . Guest relations (including sales of additional products and services)… more
- Aimbridge Hospitality (Independence, OH)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- HEI Hotels and Resorts (Cleveland, OH)
- …and invite all qualified military candidates to apply. Overview Responsible for the guest service experience for arriving, in-house and departing guests. Assists ... looking for individuals who have a passion for outstanding service . We strive to create an experience where the...check-out experience. Will ensure positive guests experiences by anticipating guest needs and going above and beyond in our… more
- Hilton (Cleveland, OH)
- …out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for ... to you\! **What will I be doing?** As a Guest Services Agent , you would be responsible...global hospitality company, spanning the lodging sector from luxurious full\- service hotels and resorts to extended\-stay suites and mid\-priced… more
- Aimbridge Hospitality (Cleveland, OH)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Aimbridge Hospitality (Cleveland, OH)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and… more
- Aimbridge Hospitality (Cleveland, OH)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more