- Live Nation (Detroit, MI)
- …location of amenities, accommodations, etc. . Other tasks as assigned by the Guest Services Manager . Refer unresolved customer grievances to designated ... WHAT THIS ROLE WILL DO . Deliver exemplary customer service to maintain customer loyalty. . Adapt to customer...departments for further investigation . Assist guest with any questions or needs WHAT THIS PERSON… more
- Live Nation (Detroit, MI)
- …these qualities, so if this sounds like you then please read on! THE JOB The Fillmore Detroit is currently looking for a ID Checker to add to their team and help ... with a positive attitude + Answer any questions a guest may have + Provide excellent hospitality and customer... may have + Provide excellent hospitality and customer service + Communicate with upper management and coworkers effectively,… more
- House of Blues (Detroit, MI)
- …etc. + Anticipate and respond to guest needs + Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints ... + Greet all guests at table + Respond to guest inquiries regarding menu, wine list, Music Hall +...service + Standard food preparation/presentation + Skill in guest relations + Wine & Liquor knowledge + Ability… more
- Live Nation (Detroit, MI)
- …Upsells, inventory management and any other tasks as they arise + Work with Operations/ Guest Services on ADA tickets, relocation or troubleshooting needs as they ... all Clubs & Theaters guidelines + Promote and provide superior customer service in all guest interactions + Participate in all on-site venue meetings as needed… more
- House of Blues (Detroit, MI)
- …night of show issues (Transfers, barcodes, account issues, etc.) Work with Guest Services /Operations on any ADA requirements Providing knowledge of upcoming ... Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service Prompt, courteous and knowledgeable customer service both in person… more
- Live Nation (Detroit, MI)
- …on! WHAT THIS ROLE WILL DO + Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager ... ticket scanners, printers, other equipment as needed + Deliver exemplary customer service to maintain customer loyalty + Maintain order and ensure adherence to… more
- Live Nation (Detroit, MI)
- …bar log + Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the ... attention of a manager + Ensure responsible alcohol service per local ordinance alcohol awareness training and alcohol...+ Perform Opening/Running/Closing duties according to policy + Prepare guest checks (on point of sales terminal) and process… more