- Insmed Incorporated (Bridgewater, NJ)
- …the following: Lead the IT Support Services Team including global help desk , end user hardware/software, on-boarding, off-boarding, IT orientation, AV ... and we're seeking a skilled and dynamic individual to lead our IT Support Services team. As Director, IT...and efficient technology experience for our global workforce. You'll lead a team across the US, Europe, and Japan,… more
- Novo Nordisk Inc. (Boulder, CO)
- …and apply knowledge in troubleshooting situations Understanding of remote support and help desk ticketing systems Preferred experience includes: Experience in a ... **This position sits in Boulder, CO and reports to the Lab IT lead in Lexington, MA. Additional internal stakeholders include IT applications teams from Novo… more
- Marion County (Salem, OR)
- …work and excellent customer service. You will serve as a back-office support and help to promote a positive environment for the department, as you work closely with ... nature, which requires advanced skills, independent judgment and discretion; acts as lead worker of a specific clerical function overseeing the work of others;… more
- Chenega Corporation (St. Marys, GA)
- **Req ID:** 30380 **Summary** ** Help Desk Lead ** **Kings Bay, GA** Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial ... by leveraging cutting-edge technology and take your career to the next level! The ** Help Desk Lead ** will provide expert advice and support services with IT… more
- SAS Shoemakers (San Antonio, TX)
- Help Desk Support Lead Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has ... manufacturer of high quality comfort footwear. Position SAS has an opening for a Help Desk Support Lead , who will provide technical support to Retail and… more
- CTG (New York, NY)
- **Description** CTG is seeking to fill an Associate Lead Help Desk III opening for our client in New York, NY. **Location:** New York, NY **Duration:** 6 ... - help - desk -iii/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834384795) **ID** _2024-10577_ **Title** _Associate Lead Help Desk III_ **Location**… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to… more
- Sprinklr (New York, NY)
- …team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk + Serve as an escalation ... contact information as appropriate. Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers… more
- Chenega Corporation (Macon, GA)
- **Req ID:** 30884 **Summary** **Onsite Lead /Sr. Help Desk Technician** **Macon, Georgia** Chenega Systems (CS) provides federal agencies empowered solutions ... technology and take your career to the next level! The **Onsite Lead /** **Senior Help Desk Technician** will provide expert advice and support services… more
- TEKsystems (Haltom City, TX)
- …configuring systems and applications per defined procedures; * Assist in providing tier two-level help desk support; * Lead in projects related to hardware ... as the organization develops. Skills: Office 365, Windows 10, help desk support, active directory, zendesk, okta,...hardware and software environments in an expedient manner; * Lead efforts to establish standards for IT configuration and… more
- Deloitte (Colorado Springs, CO)
- …help requests from end users. + Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions ... our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.… more
- BigBear.ai (Tysons Corner, VA)
- …The successful candidate will have experience with technologies such as Windows 10/11, MacOS, android & iOS devices, software installation, Vendor meetings and ... management, and basic networking. This is an hybrid/remote position (requiring at least 3 days per week on site) reporting to the Tysons Corner, VA office location. This position will be at the forefront of all major IT Department initiatives, improvements,… more
- CACI International (Bethesda, MD)
- …is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a ... a lasting impact at CACI! **Duties include but are not limited to:** + Lead operations of help desk and services as focal point for customer concerns +… more
- Mercy University (Dobbs Ferry, NY)
- …Essential Job Functions & Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers to identify problems or requests. + ... Process email sent to the Mercy IT Help Desk and respond to customer. +...Desk Manager. + Participate in project teams or lead project teams as assigned. + Participate in training… more
- Stanford Health Care (Palo Alto, CA)
- …support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity ... do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical… more
- Robert Half Technology (Haltom City, TX)
- …and configuring systems and applications per defined procedures * Assist in providing tier two-level help desk support * Lead in projects related to hardware ... multiple hardware and software environments in expedient manner * Lead efforts to establish standards for IT configuration and...and roll-outs, including store migrations * Adhere to defined help desk request- and problem-solving process *… more
- Boston University (Boston, MA)
- …University Information Services & Technology (IS&T) community. Our Client Service & Support Service Desk team is looking for a Lead Service Desk Specialist ... and serves as a member of our Incident Coordination team. The Lead Service Desk Specialist is responsible for supervision and professional development of a small… more
- TEKsystems (Washington, DC)
- …that Tier 1 has adequate staff to meet user needs under normal conditions. Skills: Service desk , Customer service, Help desk support, Help desk , ... and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is responsible...Service now, Remedy, Retention calls Top Skills Details: Service desk ,Customer service, Help desk support, Help… more
- Price Chopper (Schenectady, NY)
- **IT Lead Analyst, Support Desk ** Date: Apr 19, 2024 Location: Schenectady, NY, US, 12308 Company: Northeast Shared Services **Salary:** $62,684.00- $97,159.00 ... is responsible for the daily performance and operations of the Support Desk staff, records and manages ongoing incidents involving IT managed technology. Leads… more
- American Express Global Business Travel (Scottsdale, AZ)
- …day to day issues, triaging new user enhancement requests, guide the off shore help desk , and lead end-to-end support activities. * Techno/Functional ... make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...to a high standards working with functional analyst, and lead engineer * Effective time-planning, multi-tasking and task prioritization… more
