- City of New York (New York, NY)
- …Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting two Community Associates for Level 1 Help Desk Representatives for the ... Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of the FISA-OPA agency's … more
- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- Stratus Solutions (Linthicum Heights, MD)
- …need to fulfill their true potential. A day in the life: Provides 24x7 Help Desk support as defined by first response/Tier 1 / Level 1 support. ... * Active TS/SCI w/ Polygraph Clearance * Two (2) years demonstrated Help Desk experience. Bachelor's degree in a Technical, Math or Business discipline from… more
- Northrop Grumman (Schriever AFB, CO)
- …and Missile Defense Systems has an exciting career opportunity for a Principal Systems Administrator- Level 1 Help Desk (24-137) to join our ... comply with all appropriate security policies. + Assist the help desk in responding to end users'...+ Must possess a DoD 8140 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP,… more
- Robert Half Technology (Houston, TX)
- Description We are currently seeking a detail-oriented and dedicated Level 1 Help Desk Technician to join our team. The ideal candidate will have a ... now and learn more about this exciting opportunity! Responsibilities: 1 . Provide first- level contact and convey resolutions...10. Preserve and grow knowledge of help desk procedures, products, and services. Requirements Requirements: 1… more
- TEKsystems (New York, NY)
- Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise ... applications. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: *… more
- TEKsystems (New York, NY)
- Description: Looking for an outgoing Level 1 Help Desk support Analyst to join the Service Desk . This individual will serve as the front-line IT ... train them on the various clinical/business applications. The Help Desk Support Analyst will manage level 1 service requests from report to resolution: *… more
- First Horizon Bank (Lafayette, LA)
- **Description** **Location:** On site at location listed in job posting **Summary** The Level 1 Help Desk Technician is responsible for providing ... according to normal support triage, research and documentation. + Level 1 technicians escalate issues as necessary...and vendor partners + Experience working in an inbound help desk environment to include knowledge of… more
- Robert Half Technology (Andover, MA)
- Description The Level 1 Help Desk Technician is responsible for handling first level support of service requests in a first-class professional manor. ... difficulties with hardware, software, and telephony. * Follow standard help desk procedures. * Document and communicate...flexible with regards to schedule. * Have a high level of integrity and morale. * Be presentable at… more
- TEKsystems (New York, NY)
- …below One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service ... Customer Service and High Call Volume Experience + Service Help Desk Experience + 40WPM + +...escalate problems, incidents and requested action items. + Manage level 1 service requests from report to… more
- Berry Global (Lawrence, KS)
- …or connect with us on LinkedIn or Twitter. **Responsibilities** 1 . Covers Help Desk phones as scheduled 2. Resolves Level 1 tickets in our ITSM ... 8. Other duties as required **Qualifications** 1 . 0-3 Years experience on the Help Desk 2. Good Problem-solving skills 3. CompTIA A+ certified 4. Possesses… more
- ICU Medical (San Diego, CA)
- …A Principal Engineer - Wireless Networkingresolves hardware and software product inquiries escalated from the Help Desk Level 1 support team and ICU ... and resolve product and service issues in accordance with Help Desk processes, Standard Operating Procedures, Customer Service Level Agreements and… more
- University of Rochester (Rochester, NY)
- …outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The ... outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The… more
- University of Rochester (Rochester, NY)
- …outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The ... Powershare application whenever possible** **Triaging calls to appropriate section:** **Provide first level Help Desk phone support for large group of UR… more
- ATS Automation (Chicago, IL)
- …sites in the United States and Canada. + Provide remote technical support by telephone and online ( Help Desk level 1 & 2) for customers + Utilize ... aspects of Comecer systems including Siemens and Rockwell PLC/HMI. + Will help drive the sales of Comecer After Sales Service maintenance agreements, service… more
- Leidos (Rockville, MD)
- …Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All ... an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1 )....the ticketing system and escalating issues to the next level when needed. You will work in a fast-paced… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the...base and operating environment. Qualifications: + DOD 8570 IAT Level I, II, or III certification required: A+, Network+,… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 0 (PIPELINE) - TS/SCI w/...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support. ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID:...Working knowledge of web page design and support. Entry level salary range is $22.39 - $25.44 per hour DOQ/DOE ... 2761 + Position Type: InformationTechnology/ Help Desk + Date Posted: 1 /19/2024 + Location: Lincoln Center (Administration Offices) The Helena Public Schools… more