- City of New York (New York, NY)
- …Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting two Community Associates for Level 1 Help Desk Representatives for the ... Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of the FISA-OPA agency's … more
- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- Robert Half Technology (Chicago, IL)
- Description Robert Half has an urgent need for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a ... dynamic and rapidly changing work environment. Due to this Help Desk Analyst role having a large...- Prior experience with IT support ticketing systems - 1 + years of prior experience - Excellent problem-solving skills… more
- Northrop Grumman (Schriever AFB, CO)
- …and Missile Defense Systems has an exciting career opportunity for a Principal Systems Administrator- Level 1 Help Desk (24-137) (BLSk) to join ... comply with all appropriate security policies. + Assist the help desk in responding to end users'...+ Must possess a DoD 8140 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP,… more
- IERUS Technologies, Inc. (Colorado Springs, CO)
- …please visit Description: This is an opportunity to join the IERUS team as a Level 1 Help Desk Support Person supporting a large Missile Defense Agency ... program. The ideal candidate will have a bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 2 years of professional experience; or no experience required with a related masters degree.… more
- TEKsystems (Chicago, IL)
- …Help Desk Specialist to join their team in Chicago, IL! They are looking for Level 1 Help Desk Specialist to be the first point of contact for all ... existing software. * Escalate and partner with more sr. level techs as needed. * Create knowledge base articles...* 1 to 2 years of corporate help desk experience. * Bachelor's degree in… more
- First Horizon Bank (Maryville, TN)
- **Description** **Location:** On site at location listed in job posting **Summary** The Level 1 Help Desk Technician is responsible for providing ... according to normal support triage, research and documentation. + Level 1 technicians escalate issues as necessary...and vendor partners + Experience working in an inbound help desk environment to include knowledge of… more
- Insight Global (New York, NY)
- Job Description Insight Global is seeking a Level 1 Help Desk Technician to join the team at one of our top asset management clients located in New York ... . Skills and Requirements 1 -5 years of experience as a Help Desk Technician Experience in a corporate environment Experience with ticketing systems Knowledge… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- ICU Medical (San Diego, CA)
- …A Principal Engineer - Wireless Networkingresolves hardware and software product inquiries escalated from the Help Desk Level 1 support team and ICU ... and resolve product and service issues in accordance with Help Desk processes, Standard Operating Procedures, Customer Service Level Agreements and… more
- University of Rochester (Rochester, NY)
- …outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The ... outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The… more
- University of Rochester (Rochester, NY)
- …outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The ... Powershare application whenever possible** **Triaging calls to appropriate section:** **Provide first level Help Desk phone support for large group of UR… more
- ATS Automation (Chicago, IL)
- …sites in the United States and Canada. + Provide remote technical support by telephone and online ( Help Desk level 1 & 2) for customers + Utilize ... aspects of Comecer systems including Siemens and Rockwell PLC/HMI. + Will help drive the sales of Comecer After Sales Service maintenance agreements, service… more
- Leidos (Rockville, MD)
- …Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All ... an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1 )....the ticketing system and escalating issues to the next level when needed. You will work in a fast-paced… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the...base and operating environment. Qualifications: + DOD 8570 IAT Level I, II, or III certification required: A+, Network+,… more
- TEKsystems (Annapolis Junction, MD)
- …CSRA will also consolidate and standardize remote and in-field customer support at the enterprise level Skills: Help desk , Help desk support, ... help knowledge portals as well as remote service desk resolution support and in-field customer engagement support for..., TS/SCI, Poly, DSS, Defense Intelligence Agency, DIA, Tier 1 , Entry- level Experience Level : Intermediate… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 0 (PIPELINE) - TS/SCI w/...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support. ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- TEKsystems (Anchorage, AK)
- …experience. Experience: 1 year of Windows OS experience. Previous Help /Service Desk experience. Computer Skills: Strong hands-on experience with Microsoft ... TEKsystems is seeking 1 End User Desktop Support Technician for our...) One year of professional Windows OS experience. Previous Help /Service Desk experience. + Computer Skills: Strong… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and… more