- NCR Atleos (Frisco, TX)
- …self-service availability for financial institutions and retailers across the globe. **Job Title:** Help Desk Representative II **Location:** Frisco, TX ... liaison between Technical Support, Account Managers and other NCR Atleos personnel to help resolve escalated customer issues. + Create, review and close tickets and… more
- NuAxis Innovations (San Francisco, CA)
- …or later. + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification. + Customer Service Representative Certification **Knowledge ... **Tier II Service Desk Specialist** Location **San...Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer Service Representative… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …+ 1-3 years of customer service experience. Prefer 1-3 years as a Customer Service Representative or Help Desk operator. **Other Job Specific Skills** + ... multiple applications. Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage,… more
- The City of Houston (Houston, TX)
- CUSTOMER SERVICE REPRESENTATIVE II Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4496303) Apply CUSTOMER SERVICE REPRESENTATIVE II ... looking for tech savvy, energetic, and well-organized Customer Service Representative II to support our customer experience...up on customer concerns + Training and outreach - help develop and train employees on how to use… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...equivalent. To be eligible for assignment to Assignment Level II , candidates must have, in addition to meeting the… more
- Koniag Government Services (Montgomery, AL)
- …2445049** **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Help Desk Services with a Secret clearance to support **KMS** and ... may include, but are not limited to:** + Provide help desk support for CPM FoS, during...Government facilities, the contractor shall notify the Government on-call representative to access the facilities. + Monitor CPM FoS… more
- Randstad US (Arlington, VA)
- help desk analyst. + arlington ,...progressive experience in hardware installations or as a Tier II Customer Support Representative in a federal ... government IT service delivery operation chartered with large scale, multi-faceted IT support. ? PC experience but expert level Mac experience. ? High level of customer service experience supporting Senior Leadership/VIPs qualifications: + Experience level:… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA...will communicate and work as a team with Tier II and Tier III to solve a customer's issues + ... closets, under desks, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform… more
- Leidos (Kansas City, MO)
- …dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative ? You will serve as the initial point ... referred to as NGEN, and we are seeking talented Help Desk Support Representatives to join the...obtain. + DoD 8570 Information Assurance Technician (IAT) Level II certification (ie CompTIA Security+) + Must be willing… more
- Newtown Savings Bank (Newtown, CT)
- …has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Tier 2 Help Desk support. Provides technical support to users by analyzing and resolving ... responsibilities listed to fill the role of Systems Specialist II . This position provides solutions for end-user computer, server,...to install new hardware and to respond to escalated Help Desk issues that cannot be resolved… more
- State of Colorado (Denver, CO)
- …of Job This position administers the work order system by answering calls on the Help Desk and completing work orders in the system. This position also schedules ... Administrative Assistant II Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4492047) Apply Administrative Assistant ...include, but are not limited to, the following: + HELP Desk Operator - Answer incoming calls… more
- ITW (Libertyville, IL)
- …advancement, a competitive salary, and a comprehensive benefits package** designed to help employees care for themselves, their families, and their futures. The **IT ... Service Analyst II ** is a member of the IT Team responsible...remote locations utilizing remote software tools. The IT Service Desk is responsible for analyzing and troubleshooting computer and… more
- BAE Systems (Charlotte, NC)
- …service oriented, retail customer service, medical office, financial services, bank tellers, IT Service Desk , IT Help Desk etc.); + Must display empathy and ... career like at BAE Systems? Remarkable! BAE Systems seeks a Finance Customer Care Representative to support our team in the Charlotte, NC Metro. This position does… more
- City of Reno, NV (Reno, NV)
- …those set forth below to address business needs and changing business practices. Answer help desk calls and monitors the ticketing system to provide assistance ... Information Systems Technician II Print Subscribe Class Title Information Systems Technician...PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... Custodian II - 32865 Classified Staff **Description** These positions...the official appeal form, signed by you or your representative . This form must be delivered to the State… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... Administrative Assistant II - 33146 University Staff **Description** Envision yourself...but are not limited to: + Covering the front desk , which will include greeting and checking in and… more
- City of Reno, NV (Reno, NV)
- …below to address business needs and changing business practices. Receives and prioritizes help desk requests from internal users regarding problems with computer ... Court Information Systems Technician II Print Subscribe Class Title Court Information Systems...PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an… more
- CAE USA INC (Tampa, FL)
- …patch management to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer ... professional development, advancement and having fun! SUMMARY The Server Administrator II participates in all aspects of design, analysis, implementation and support… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... on viable civil service list in the Customer Information Representative title to be considered for this position. Salary:...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...researching the answers to questions in a customer service, help desk or public information capacity may… more