- NuAxis Innovations (Falls Church, VA)
- …local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall assist end users of applications software operating ... contractor shall provide technical support to system administrators and end users in the customer's Falls Church, VA headquarters....email, remote desktop and on site. **Essential Functions:** The Help Desk Specialist is responsible… more
- Global Resource Solutions (Washington, DC)
- … Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. Identifies, researches, ... and resolves technical problems. Responds to telephone calls, emails and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Essential Duties & Responsibilities: + Software installation and… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...focal point for customer concerns. + Provides support to end users on a variety of issues. Identifies, researches,… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as... software. Provides accurate, consistent, and clear messages to end users on current issues, Incidents, Service Requests, and… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist ** Location **Reston, VA** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist ** for...high-quality support services. **Key Responsibilities:** + Ensure responsiveness to end -user problems by overseeing the service desk … more
- General Dynamics Information Technology (Edwards AFB, CA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ** **,** you...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD...and system administrators to provide complete support to the end user from the Service Desk ticketing system ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government...for the mission critical systems and VIP users, and end users. + Provides IT support through telephone, remote… more
- CACI International (Bethesda, MD)
- Help Desk Specialist - TS/SCI...Skype + Providing details to any bugs found by end users, tester(s) or stakeholder to the development team + ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...development team, or web tool inconsistences + Documenting all end user interactions and writing bugs/issues/concerns in JIRA or… more
- American Humane (Washington, DC)
- …to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will ... both remotely and in-person in our DC office. The Help Desk Specialist reports directly...tickets via ticketing system. + Ensure help desk ticket ownership and promote end -user satisfaction.… more
- CACI International (Fort Meade, MD)
- Help Desk Support Specialist Job...to understand, resolve and explain the solution to the end user. Bring your experience to advocate for an improved ... Travel: Local * * * CACI is seeking a Help Desk Support Specialist to...report the system's operational status. + Coordinate tasks with end users as well as database and server hosting… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- We are currently looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 ... in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize...ticket tracking system, provide an initial acknowledgement to the end user validating receipt of the ticket + Experience… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Hardware Troubleshooting, Help Desk ... into opportunity. And our work depends on a Service Desk Specialist joining our team to support...required. + Use ticketing system to: + Proactively check help desk queue for new emails and… more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist ...escalated issues, ensuring timely resolution and effective communication with end -users, stakeholders, and other IT teams. + Investigate and… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...development team, or web tool inconsistences + Documenting all end user interactions and writing bugs/issues/concerns in JIRA or… more
- DR Horton, Inc. (Arlington, TX)
- …website at www.drhorton.com for more information. DR Horton, Inc. is currently looking for a Help Desk Specialist I. The right candidate will be responsible ... Twitter, Facebook, Instagram **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:**… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, 4555 Overlook Ave, SW, Washington, DC Security Clearance: US Government issued ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play...two of the following areas: technical and user documentation, end -user training, network support, information assurance or general administrative… more
- Vectrus (Bangor, WA)
- …with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government ... directly responsible for receiving, prioritizing, documenting, and actively resolving end -user submitted requests. + Senior Service Desk ...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Two95 International Inc. (Martinsville, VA)
- Title: Help Desk Specialist Location: Martinsville, Virginia Position: Contract (1 Month) Rate: Best Possible Summary Covers L1 to L2 support in a ... experience combined with certifications, preferred. + 3-years or more experience in a Help Desk environment supporting Intel / AMD desktops and laptops… more