- Careerbuilder-US (Boston, MA)
- Mindbank Consulting Group has an immediate need for a Help Desk Specialist . The Help Desk Specialist provides desktop and remote technical ... provides timely and professional Desktop support to users. The Help Desk Specialist will be...and updated information to maintain the Help Desk SOPs and Training manuals for Tier … more
- DCS Corp (Las Vegas, NV)
- …related problems, questions, and use. May provide training and guidance to more junior help desk personnel. Provides resolutions to out of the ordinary issues ... to and developing knowledge base articles. Providing phone, email, chat, and Service- Desk support for end users that are in-office and off-site. Documenting customer… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- Oneida Technical Solutions (Rome, NY)
- …your skills and knowledge. A week in the life of a Help Desk Support Specialist , Tier I: + Use software systems engineering and applications skillsets to ... user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance...+ Minimum of 1 year of experience as a Help Desk Specialist + High… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist ** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington ... plan and accomplish tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric guidelines and target goals. + Be very… more
- ManTech (Herndon, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist SME** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this overall project is ... files. **Essential Functions and Job Responsibilities** The Information Technology Specialist (s) shall also function a Computer Network Support Specialist… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Technical Skills:** 5 years of directly related experience supporting help desk Tier 1, … more
- General Dynamics Information Technology (Edwards AFB, CA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ** **,** you...Level:** Active Secret + **Required Experience:** 5 years supporting Help Desk Tier 1 operations.… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist **...Task Supervisor and COR. + Analyze, document, and monitor Tier 1 and 2 incidents, providing reports to the ... team, and community. We are currently seeking a talented and motivated **Senior Help Desk Support Specialist ** for a Full-Time position. **Job Overview:** We… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information...core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...+ Tier 2 in-depth technical support. + Tier 3 expert product and service support. + … more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD -...Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional ... Tier I/II service center support + Provide help desk support to C5ISR personnel. Support...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. You will provide phone ... lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status… more
- Janus Henderson Investors (Denver, CO)
- …for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems ... + Escalation point and liaison between Global Service Desk and Tier 3 support teams +...channels + Help mentor, coach and educate Tier 1 Service Desk team members +… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician/ Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- CACI International (Bethesda, MD)
- Help Desk Specialist - TS/SCI w/...the problem to ensure a timely resolution + Provide second tier support to end users + Interact with network services, ... Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join Our Luke Team! You will provide support on a team that… more
- Mercy University (Dobbs Ferry, NY)
- …problems being report by customers. + Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. + Recognize that ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply ...both Tier II Technical Support and the Help Desk Manager. + Participate in project… more
