- IT Concepts (Falls Church, VA)
- …looking for driven and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of ... Requirements + Education/certification: Associate's degree or equivalent experience. + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). +… more
- Amentum (Albuquerque, NM)
- Amentum is currently seeking a Help Desk Team Manager to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes ... a 500+ work force performing Enterprise IT support , Service Desk , and Telecommunications support across multiple facilities and locations, for classified and… more
- Robert Half Technology (Urbandale, IA)
- …Infrastructure experience in various roles including: desktop support analyst, help desk manager , system administrator, network administrator, security ... Description Position: IT HELP DESK MANAGER /...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- SAIC (Washington, DC)
- …ITIL 4 Strategic Leader (ITIL 4 SL) certification. 1. Active Help Desk Institute Support Center Manager (HDI-SCM) certification. 1. Demonstrated ... **Description** The service delivery manager is accountable and responsible leading a team...the delivery and ownership of holistic customer service in support of a Federal Civilian agency with over 20,000… more
- TEKsystems (New York, NY)
- …on the various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This… more
- Mercy University (Dobbs Ferry, NY)
- …an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams or lead project teams as ... Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers to...problems that cannot be handled by Help Desk staff to Tier II Technical Support .… more
- Heritage Christian Services (Rochester, NY)
- Overview The Help Desk Manager will coordinate,...+ Provide regular status reports on help desk operations to Director of IT Support . + ... Provide backup support to the help desk team. Qualifications + High School Diploma or equivalency + At least 5 to 7 years' experience in an IT support … more
- Robert Half Technology (Tampa, FL)
- Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions and ... Conduct research on emerging products, services, protocols, and standards in support of help desk technology procurement and development efforts. Liaise with… more
- Robert Half Technology (Lincolnwood, IL)
- Description We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role involves leading a dynamic team to ensure ... calls, emails, and other communications from customers requesting technical support for related desktop, laptop, peripherals, and IT related...and Basic Troubleshooting. Requirements * Proven experience in a Help Desk Manager role or… more
- InfraSource (Columbus, OH)
- …- above all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help ... Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will... support issues that are escalated by the help desk . + Responsible for the hiring,… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location **Reston, VA** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for...1 and 2 incidents, providing reports to the Federal Manager within 15 minutes of identification, including timeframes and… more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information...TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service ... Travel: None * * * CACI is seeking a Help Desk Manager to join...Team! You will lead a distributed help desk team which provides application support services… more
- Node.Digital (Arlington, VA)
- Technical Engagement Network (TEN) Help Desk Technician/Lab Manager Location: Arlington, VA Must have an active Secret Security Clearance Node is supporting ... services. Node is seeking a Technical Engagement Network (TEN) Help Desk Technician tosupport this critical customer...Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must… more
- Burrell Behavioral Health (Springfield, MO)
- Job Description: Job Title: IT Help Desk Manager Location: Springfield, Missouri Time Type: Full Time Schedule: Monday-Friday 8am-5pm Job Summary: Are you a ... advance your career? Join our team as an IT Help Desk Manager ! As an...related duties. Our ideal candidate is passionate about IT support , has management experience, and strong technical knowledge. Position… more
- Randstad US (Alexandria, VA)
- service desk manager . + alexandria , virginia + posted 2 days ago **job details** summary + $48 - $57 per hour + contract + bachelor degree + category computer ... + reference1050857 job details job summary: The IT Service Manager oversees service and business level agreements, manages the... oversees service and business level agreements, manages the Help Desk 's service operation management system, and… more
- Robert Half Technology (Houston, TX)
- Description We are offering a contract to hire employment opportunity for a Help Desk Manager in Houston, Texas. This role will focus on leading a Service ... work closely with other IT staff to deliver timely support services. Responsibilities: * Lead the Service Desk...escalations when needed. Requirements * Proven experience as a Help Desk Manager or similar… more
- HCA Healthcare (West Palm Beach, FL)
- …is less than 3.6% overall. + Oversee all front desk procedures and help implement changes as needed to support clinic operations, employees and patents. + ... Do you have the career opportunities as a Regional Manager Front Desk you want with your...provider of healthcare services, HCA Healthcare. **Location: MD Now Support Center; 4200 Northcorp Parkway Suite 400; Palm Beach… more
- Robert Half Technology (Decatur, GA)
- Description We are offering an employment opportunity for a Help Desk Manager in the non-profit industry based in Decatur, Georgia. The chosen candidate will ... implementing technical solutions to ensure consistency. * Oversee IT help desk ticketing queue, ensuring timely and...Support . Requirements * Proven experience in managing a Help Desk in a non-profit setting *… more
- Robert Half Technology (St. Charles, IL)
- Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support ... abreast of industry trends and technologies to ensure the help desk remains current and effective in...desk remains current and effective in delivering IT support services. Requirements Manage Services, ConnectWise, ITIL - IT… more
- Robert Half Technology (Deerfield, IL)
- Description We are in search of a Help Desk Manager to be based in Glenview, Illinois. The role is within the IT consulting space, providing an opportunity ... systems and software across the organization * Provide deskside support to staff, troubleshooting any technical issues they may...Requirements * Minimum 5 years of experience as a Help Desk Manager or similar… more