- Dunhill Professional Search (Washington, DC)
- …user issues, and identify new features and enhancements and interacting with enterprise help desk staff as required to provide training, troubleshooting, and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- Booz Allen (Washington, DC)
- …and integrity. Manage the organization's network. Act as the team's primary Mac help desk contact for hardware, software, server, network, and database problems. ... a self-starter and display excellent work ethicPossession of excellent client service , organizational, and critical thinking skillsPossession of excellent verbal and… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... Arlington, VA , and is a long-term contract. This service desk welcomes technically skilled candidates who...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Dunhill Professional Search (Springfield, VA)
- …required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk .0-2 years of customer service or public ... the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve… more
- Dexian - DISYS (Chantilly, VA)
- …experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk Technician.Able to support systems on both classified and ... available with our premier aerospace customer for a Desktop Technician providing Level 2 support for various services. As a member of the desktop support /… more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position.… more
- TEKsystems (Annapolis Junction, MD)
- …customer support at the enterprise level Skills: Help desk , Help desk support , Service desk , TS/SCI, Poly, DSS, Defense Intelligence ... self- help knowledge portals as well as remote service desk resolution support and...which consists of self- help knowledge portals, remote service desk resolution support and… more
- CACI International (Bethesda, MD)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location...experience in a help desk support role. + Experience with Service Desk ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests,… more
- CACI International (Chantilly, VA)
- …Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in a ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support... Help Desk , Service Desk , or Call Center environment is… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Stillwater Human Capital (Herndon, VA)
- …2+ years - Level IV: 5+ years of experience in Help Desk support and/or networking . CompTIA Sec. Customer service and/or support experience working ... Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line support ...in a Help Desk , Service Desk , or Call Center environment is… more
- M. C. Dean (Washington, DC)
- …Minimum 4 years of experience with IT help desk or service desk support . + Strong organization and communication skills. + Experience with Federal ... compilation of lessons learned repository, generated out of AARs. + Support service interruption notification process (eg, outage, degradation, situational… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL** ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help... support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- General Dynamics Information Technology (Newington, VA)
- …**Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support ,Standard Operating ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity...basis as applicable. + Develops, maintains, and updates the Service Desk SOPs. + Maintains all … more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- NuAxis Innovations (Falls Church, VA)
- …computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall ... ** Help Desk Technician** Location **Falls Church,...issues and maintaining customer contacts according to a specified service level. The support required includes Active… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...And our work depends on a Help Desk Specialist joining our team to support … more
- Randstad US (Alexandria, VA)
- … Service Manager oversees service and business level agreements, manages the Help Desk 's service operation management system, and supervises the IT ... by ITS service operation standards and the Help Desk 's Key Performance Indicators (KPI's) and...and workable framework for managing and improving customer IT support in the organization; + Maintains and improves interdepartmental… more
