- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ ... 2. Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician...tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric ... KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the...effective and accurately document various technical issues utilizing a Help Desk ticket tracking tool. + Be… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk … more
- General Dynamics Information Technology (Newington, VA)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a ... Help Desk Technician with GDIT. A career in...AN IMPACT:** + Handles all incidents and service requests ( Tier 1-3). + Helps technicians resolve customer incidents and… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...support and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk … more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... our Talent Network C-CITES-24-008 Summary: TheHelp Desk Technician possesses and applies a comprehensive...sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated ** Help Desk Technician ** for a... technicians shall be proficient in troubleshooting and resolving Tier 1 support issues via phone, email, remote desktop… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ...dedicated hardworking technicians to our team. As an IT Help Desk Technician + Your… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...of a team leader to remotely located users * Tier I experience: General troubleshooting, triage, or performance of… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in Chantilly, VA! The Tier 1 Technician is primarily ... for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user… more
- Koniag Government Services (Silver Spring, MD)
- …**Arlluk Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government ... for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays.… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity ... as a Help Desk Technician III with GDIT. A career...to network, desktop, and/or systems hardware and software Provide Tier I/II contact and incident resolution to customers with… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA - Security+...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier… more
- CACI International (Ashburn, VA)
- …**What You'll Get to Do:** CACI's Agile Solution Factory (ASF) is hiring an experienced Service Desk Support Technician to provide Tier 2/3 support for a key ... Role:** Supporting end user applications and working in a multi- tier helpdesk as well as working with software developers,...paced, constantly changing environment + 7 years Minimum full-time Help Desk Experience + 7 Years Minimum… more
- General Dynamics Information Technology (Washington, DC)
- …of requests + Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a ... Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical… more
- Leidos (Washington, DC)
- …National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
