- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The ... Tier I Engineer is responsible for various managed IT...This is the basic level of customer support. The Tier I Engineer is a generalist with a broad… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1 &2.The purpose of this overall project ... is to provide centralized credentialing and privileging services and support to the United States Army Reserve (USAR) Command with initial entry credentialing, maintenance of credentialing and privileging, and support the Centralized Credentials Privileging… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Onsite (Falls Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required.… more
- RESOURCE MANAGEMENT CONCEPTS, INC (Charleston, SC)
- Tier 1 Help Desk Specialist Location Remote Requisition # 2530 Division Information Technology Apply Now ... (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=RESOMANA&cws=37&rid=2530) Job Description Tier 1 Help Desk Specialist Resource… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2761 + Position Type: InformationTechnology/ Help Desk + Date Posted: 1 /19/2024 + Location: Lincoln Center ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician....work as part of a team of 13 serving 1 ,000 employees across 18 campuses in Helena. Some what… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- General Dynamics Information Technology (Arlington, VA)
- …experience with an AA/AS Degree. + **Required Technical Skills:** 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …SUCCEED:** + **Security Clearance Level:** Active Secret + **Required Experience:** 5 years supporting Help Desk Tier 1 operations. + **Required ... 6 years of work experience with an AA/AS Degree. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite at Edwards AFB,… more
- General Dynamics Information Technology (Arlington, VA)
- …in Computer Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
- SMX (Oxnard, CA)
- …six months of TOA or hiring) + Three (3) years of directly related experience supporting help desk Tier 1 operations, preferably supporting a large-scale ... Help Desk Technician (3456)at SMX(View all...the problem to ensure a timely resolution + Providing second- tier support to end users for either PC, server,… more
- Randstad US (Clive, IA)
- …job summary: Help desk manager to oversee help desk operations and tier 1 support. This position will be responsible for managing a team of ... mentor, and motivate a team of tier 1 engineers and help desk ...of tier 1 engineers and help desk professionals Provide ongoing support and... desk manager to oversee help desk operations and tier 1 … more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible for ... Tier I support for external US DoD, Fed/State/Local Government...full time. As an essential member of the Service Desk team, individual will engage customers with a professional… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier ... Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for...+ 1 -4 years of experience with Call Center/ Help Desk Management + Strong interpersonal skills… more
- Robert Half Technology (Tampa, FL)
- Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions ... requests, including the monitoring, tracking, and coordination of Help Desk functions. Establish and enforce ...customer interactions and resolution. Escalate issues to the next Tier with next level of difficulty. Provide feedback on… more
- Robert Half Technology (Tampa, FL)
- …are actively being scheduled - Apply NOW! Summary: Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and ... Robert Half Technology has a new opening for a Help Desk Manager with a local client...interactions and resolution. + Escalate issues to the next Tier with next level of difficulty. + Provide feedback… more
- Koniag Government Services (Baltimore, MD)
- **TGS** **Job ID 2390216** ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and ... service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the...a minimum of one year experience serving in a help desk role and experience with Windows… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- ProSphere Tek (San Antonio, TX)
- …and using/finding solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite ... solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite installations… more
- TEKsystems (Savannah, GA)
- NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** + ... house/apartment + High Speed internet About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more